Protective Services Officer Unarmed - Kings Mills Hospital
About The Position
The Protective Services Officer provides internal and external safety and security functions in support of the general safety of BSMH facilities. The officer is assigned to an area and responds to radio and/or telephone calls for routine or emergency assistance, and may participate in investigations and detentions when warranted. The role protects patients, visitors, and employees through escorts, patrols, and mitigation of environmental safety hazards. It also monitors hospital activity using closed-circuit television, enforces facility policies, intervenes in confrontations as appropriate, and documents duties and incidents. This is not an exhaustive list of duties; employees may be asked to perform other job-related responsibilities as required by their supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
- Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within 6 months of hire and maintain licensure thereafter, in accordance with SLED guidelines.
- Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
- Complete Non-Violent Crisis Intervention Training within 6 months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, consistent with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and effective coordination with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict resolution skills.
Nice To Haves
- Vocational/technical degree.
- 1–2 years of security, law enforcement, or military experience.
Responsibilities
- Provide escorts and patrol grounds to protect patients, visitors, and employees.
- Mitigate environmental safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television and identify situations that may require protective services involvement.
- Intervene in patient, visitor, and/or staff confrontations as appropriate.
- Document duties performed, including completing daily activity logs and incident reports.
- Respond to radio and/or telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
