Unarmed Protective Services Officer - Lourdes Hospital

Bon Secours Mercy Health • Paducah, KY

7d • Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions in support of the general safety of BSMH facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance.

The position protects patients, visitors, and employees; deters criminal activity; enforces hospital policies; monitors activity through closed-circuit television; responds to confrontations; and documents activities and incidents. Additional job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Obtain American Heart Association Basic Life Support (BLS) certification within six months of hire.
• Meet South Carolina Law Enforcement Division licensure requirements (armed/Taser) within six months of hire and maintain licensure thereafter.
• Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
• Complete Non-Violent Crisis Intervention Training within six months of hire.
• Basic skills using Microsoft Word.
• Proficiency in use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict resolution skills.

Nice To Haves

• Vocational or technical degree.
• One to two years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and addressing environmental safety hazards.
• Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
• Monitor hospital activity using closed-circuit television and identify escalating situations that may require protective services involvement.
• Intervene in patient, visitor, or staff confrontations as appropriate.
• Document duties performed, including daily activity logs and incident reports.
• Respond to radio or telephone calls for routine or emergency assistance.
• Participate in investigations and detentions when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED