Unarmed Protective Services Officer PRN - Lourdes Hospital

Bon Secours Mercy Health • Paducah, KY

7d • Onsite

About The Position

The Protective Services Officer provides internal and external safety and security services to support the general safety of BSMH facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine or emergency assistance.

The role protects patients, visitors, and employees through escorts, patrols, and mitigation of environmental safety hazards. Officers deter criminal activity, enforce facility policies, monitor hospital activity using closed-circuit television, intervene in confrontations when appropriate, and document their work in daily activity logs and incident reports. The position is at Lourdes Hospital in the Security department. The listed shift is days/afternoons, and the posting identifies the role as PRN with scheduled weekly hours of 0.01.

Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, stewardship, collaboration, excellence, and respect. It offers benefits that may vary by market and employment status.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• BLS Basic Life Support certification from the American Heart Association, required within 6 months of hire.
• Meet South Carolina Law Enforcement Division (SLED) licensure requirements for armed/Taser, within 6 months of hire, and maintain licensure thereafter.
• Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
• Complete Non-Violent Crisis Intervention Training within 6 months of hire.
• Basic skills using Microsoft Word.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in line with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents accurately and coordinate effectively with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

• Vocational/technical degree.
• 1–2 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environmental safety hazards.
• Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitor hospital activity on closed-circuit television to identify escalating situations that may require Protective Services involvement.
• Intervene in patient, visitor, and/or staff confrontations as appropriate.
• Document duties performed, including completing daily activity logs and incident reports.
• Respond to radio and/or telephone calls for routine or emergency assistance.
• Participate in investigations and detentions when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED