Unarmed Protective Services Officer PRN - Lourdes Hospital

Mercy Health • Paducah, KY

9d • Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine or emergency assistance. This position is PRN at Lourdes Hospital and is scheduled for day/afternoon shifts.

The officer protects patients, visitors, and employees; patrols hospital property; enforces facility policies; monitors activity on closed-circuit television; responds to confrontations as appropriate; and documents activities and incidents. The role requires a high school diploma or GED, a valid driver’s license, and completion of required certifications and training within specified timeframes. A vocational/technical degree and 1–2 years of security, law enforcement, or military experience are preferred.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Obtain BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
• Meet South Carolina Law Enforcement Division licensure requirements for armed/Taser status within 6 months of hire and maintain requirements thereafter, in accordance with SLED guidelines.
• Complete TASER Training certification within 60 days of hire.
• Complete Non-Violent Crisis Intervention Training within 6 months of hire.
• Basic skills using Microsoft Word.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict resolution skills.

Nice To Haves

• Vocational/technical degree.
• 1–2 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and addressing environment-of-care safety hazards.
• Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
• Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitor hospital activity on closed-circuit television and identify situations that may require Protective Services involvement.
• Intervene in patient, visitor, or staff confrontations as appropriate.
• Document duties, including daily activity logs and incident reports.
• Respond to radio or telephone calls for routine and emergency assistance.
• Participate in investigations and detentions when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED