Protective Services Officer Unarmed PRN – St. Mary's Hospital
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Mercy Health facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. The position protects patients, visitors, and employees through escorts and patrols, helps mitigate environment-of-care safety hazards, deters criminal activity, enforces facility policies, monitors activity through closed-circuit television, and intervenes in confrontations as appropriate. The officer documents duties performed, including daily activity logs and incident reports. The description notes that employees may also be required to perform other job-related duties as directed by a supervisor, subject to reasonable accommodation. The role requires a high school diploma or GED and a valid driver’s license. Basic Life Support certification and Non-Violent Crisis Intervention Training are required within six months of hire. Security, law enforcement, or military experience is preferred, as is a vocational or technical degree. The stated pay range is $18.11 to $27.17. Benefits may vary based on market and employment status.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
- Non-Violent Crisis Intervention Training, required within six months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and effective coordination with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict-resolution skills.
Nice To Haves
- Vocational or technical degree.
- 1–2 years of security, law enforcement, or military experience.
Responsibilities
- Provide escorts and patrol grounds to protect patients, visitors, and employees.
- Mitigate environment-of-care safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television for situations that may require Protective Services involvement.
- Intervene in patient, visitor, and/or staff confrontations as appropriate.
- Respond to radio and/or telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
- Document duties performed, including daily activity logs and incident reports.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
