Protective Services Officer Unarmed - St. Mary's Hospital - PRN

Bon Secours Mercy Health•Richmond, VA
•$18 - $27•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. The role protects patients, visitors, and employees; patrols hospital grounds and parking areas; helps address safety hazards; enforces hospital policies; monitors closed-circuit television; responds to confrontations as appropriate; and documents activities and incidents. The posting notes that this is not an exhaustive list of duties and that other job-related duties may be assigned by a supervisor, subject to reasonable accommodation. The position requires a high school diploma or GED, a valid driver’s license, and required certifications and training within specified timeframes after hire. The posting lists a pay range of $18.11 to $27.17 and describes benefits that may vary by market and employment status.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • BLS Basic Life Support certification from the American Heart Association, required within 6 months of hire.
  • Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within 6 months of hire and maintain licensure thereafter, in accordance with SLED guidelines.
  • Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
  • Complete Non-Violent Crisis Intervention Training within 6 months of hire.
  • Basic skills using Microsoft Word.
  • Proficiency in use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
  • Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and coordination with clinical teams and law enforcement.
  • Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

  • Vocational/technical degree.
  • 1–2 years of security, law enforcement, or military experience.

Responsibilities

  • Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
  • Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
  • Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
  • Monitor hospital activity on closed-circuit television for situations that may require protective services involvement.
  • Intervene in patient, visitor, and/or staff confrontations as appropriate.
  • Document duties performed, including completing daily activity logs and incident reports.
  • Respond to radio and/or telephone calls for routine or emergency assistance.
  • Participate in investigations and detentions when warranted.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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