Protective Services Officer Unarmed  - St. Francis Downtown

Bon Secours Mercy Health•Greenville, SC

2d•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Mercy Health facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. This position is at St. Francis Downtown and is scheduled for 40 hours per week on the night shift. The role protects patients, visitors, and employees; patrols hospital property; enforces facility policies; monitors closed-circuit television; responds to confrontations as appropriate; and documents activities and incidents. The officer must meet applicable South Carolina Law Enforcement Division licensure requirements within six months of hire and complete TASER training certification within 60 days, in accordance with SLED guidelines.

Requirements

High school diploma or GED.
Valid driver's license.
BLS Basic Life Support certification from the American Heart Association within six months of hire.
Meet South Carolina Law Enforcement Division licensure requirements within six months of hire.
Complete TASER Training certification within 60 days, in accordance with SLED guidelines, and maintain it thereafter.
Complete Non-Violent Crisis Intervention Training within six months of hire.
Basic skills using Microsoft Word.
Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents accurately and coordinate with clinical teams and law enforcement.
Effective communication, active listening, empathy, and conflict resolution skills.

Nice To Haves

Vocational/technical degree.
One to two years of security, law enforcement, or military experience.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and addressing environment-of-care safety hazards.
Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
Monitor hospital activity on closed-circuit television and identify situations that may require Protective Services involvement.
Intervene in patient, visitor, and/or staff confrontations as appropriate.
Document duties performed, including completing daily activity logs and incident reports.
Respond to radio and/or telephone calls for routine and emergency assistance.
Participate in investigations and detentions when warranted.