Prospect Wheelchair Agent (CATCO) - ORD

Unifi • Chicago, IL

5h • Onsite

About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to passengers requiring wheelchair support at the airport, from curbside through the aircraft. The role supports a professional customer experience and requires adherence to company safety and operational standards. Agents may also perform related duties within their skills and experience.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs requirements.
• Proficient in English.
• Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.

Responsibilities

• Push wheelchairs for passengers requiring assistance at the airport while providing a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
• Collect wheelchairs from the concourse and return them to the staging area.
• Follow all safety procedures and policies and complete work safely and securely in accordance with company standards.
• Immediately report safety or security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the expected skill and experience capabilities.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for full-time employees working 30 hours per week; coverage begins in the month following 60 days of service, with eligible dependent coverage.
• Voluntary AFLAC coverage options: short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off, subject to location-specific leave policy.
• Travel discounts through ID90 and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED