Prospect Wheelchair Agent (F9) - PHX

Unifi•Las Vegas, NV
•Onsite

About The Position

Prospect Airport Services is a provider of aviation support services operating at more than 30 major airports, with over 11,000 associates. The company is seeking people who demonstrate passion, integrity, and empathy in their interactions with employees, customers, and partners. The Wheelchair Agent provides assistance to passengers who need wheelchair support throughout their airport journey, from curbside to aircraft. The role involves helping passengers with baggage and mobility, following safety and operational standards, and reporting safety or security incidents and potential hazards. The position is based in Las Vegas, Nevada. It is full-time, non-exempt, and pays $13.00. Shifts include A.M. and P.M.; the work schedule may include rotating hours, nights, weekends, holidays, and overtime. The role may require working outdoors in severe seasonal weather.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and willing to work rotating shifts and hours, nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in conditions that may include severe seasonal weather.

Responsibilities

  • Push wheelchairs for passengers requiring airport assistance while providing a professional customer experience.
  • Assist passengers with wheelchair needs in transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Follow safety procedures and policies and complete work in a safe and secure manner in accordance with company standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the position's expected skill and experience capabilities.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; coverage begins in the month following 60 days of service.
  • Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90 and Concur, including discounts on hotels and rental cars.
  • Tuition discount with Purdue Global.
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