About The Position

Prospect Airport Services is seeking a Wheelchair Agent to provide assistance to airport passengers at all stages between curbside and aircraft. The role involves delivering a professional customer experience while supporting passengers who require wheelchair assistance. The position requires adherence to safety and operational standards, and work may take place outdoors in seasonal weather conditions. The position is part-time and may involve rotating shifts, nights, weekends, holidays, and overtime.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and open to work in outside weather conditions, including severe seasonal elements.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.

Responsibilities

  • Push wheelchairs for passengers requiring assistance at the airport while ensuring a professional customer experience.
  • Assist passengers with wheelchair assistance in transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Adhere to safety procedures and policies and complete work safely and securely according to company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverage options: short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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