Prospect Wheelchair Agent (CATCO) - ORD

Unifi • Chicago, IL

2d • Onsite

About The Position

The Prospect Wheelchair Agent provides wheelchair assistance to passengers who require support at the airport, from curbside through boarding the aircraft. The role includes helping passengers with baggage, safely assisting them around the airport and onto or off aircraft, and maintaining wheelchair availability. Agents are expected to provide professional customer service and follow company safety and operational standards.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport, state, or customs authorities.
• Proficiency in English.
• Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
• Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in weather that may include severe seasonal conditions.

Responsibilities

• Push wheelchairs for passengers requiring airport assistance while providing a professional customer experience.
• Assist passengers with transporting, checking in, or claiming baggage.
• Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
• Gather wheelchairs from the concourse and return them to the staging area.
• Follow safety procedures and policies and complete work in a safe and secure manner.
• Immediately report safety or security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the capabilities appropriate to the position.

Benefits

• Competitive pay with daily access to earned wages.
• Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; coverage begins in the month following 60 days of service.
• Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
• Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
• Paid time off under a location-specific leave policy.
• Travel discounts through the ID90 Discount Program and Concur.
• Tuition discount with Purdue Global.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED