Property Operations Manager

American Homes 4 Rent•Las Vegas, NV

About The Position

The Property Operations Manager implements field operations improvement initiatives within an assigned region, aligning execution with national priorities. The role manages projects, training, and implementation, and establishes conditions for controlled execution and measurable outcomes. It plans and guides regional execution of national projects using operational insights, future-state priorities, and technology to strengthen the company’s competitive position. The position collaborates with regional and district leaders and coordinates with mid-level and executive leadership to support effective system selection, training, service delivery, and operational support. It also provides strategic direction for field maintenance operations, technology deployment, workforce development, and resource allocation. The role develops annual operating and capital expenditure reports to demonstrate the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost-effective processes. The anticipated annual pay range is $80,155 to $100,182. The position is eligible for quarterly bonus payments. Actual starting base pay depends on factors including geographic location, education, training, skills, and relevant experience.

Requirements

High school diploma or GED required.
At least 3 years of leadership experience overseeing field operations.
At least 3 years of operations experience, such as residential property maintenance, property management, or residential construction, working with senior leadership to create goals and demonstrate value from completed projects.
Demonstrated experience in strategic planning, organization design, and development.
Experience in budget planning and financial management for internal and external project resources.
Valid driver’s license and satisfactory driving record.
Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.
Strong strategic workforce planning skills, including aligning talent to roles and supporting engagement and retention.
Understanding of current and emerging technologies, including REIT industry advancements and their application to digital business transformation.
Excellent verbal and written presentation and communication skills, including translating data, analytics, and complex business concepts for executive audiences.
Leadership capabilities focused on developing and communicating cost-effective, scalable operational processes at a national level.
Results orientation and ability to drive operational performance toward defined business goals and objectives.
Ability to build trust and credibility with business leaders and demonstrate the value of process discipline and employee empowerment.
Adaptability and ability to evaluate multiple scenarios and execute strategic solutions.
Bachelor’s degree in business management or a related field, or equivalent work experience in operations management and process improvement, preferred.
Experience influencing senior-level management and key stakeholders across the organization, preferred.
HVAC certification preferred.

Nice To Haves

Bachelor’s degree in business management or a related field, or equivalent work experience in operations management and process improvement.
Experience influencing senior-level management and key stakeholders across the organization.
HVAC certification.

Responsibilities

Provide leadership, training, coaching, and direction to regional operations teams supporting improvement initiatives and adherence to established standards, procedures, and processes.
Partner with leadership to build a culture that balances business acumen, technical capability, and core competencies to continuously improve field maintenance execution.
Ensure field maintenance standards, processes, and procedures are reliable, efficient, cost-effective, and sustainable.
Collaborate across departments to shape onboarding and development strategies for field maintenance personnel, promoting a consistent operations culture and reducing turnover and associated costs.
Ensure cost-effective delivery of resources and services for operational needs and respond to evolving business priorities.
Establish a mission and vision for cost-effective operations and strategic allocation of people, equipment, materials, and inventory.
Use influencing and negotiation skills to build regional alignment and develop shared, innovative, and cost-effective solutions.
Partner with leadership on strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs.
Plan and guide deployment of developed applications to align with operational priorities and readiness for field execution.
Monitor emerging technologies and platforms and advise on enterprise solutions that support and advance business strategy.
Develop annual operating and capital expenditure reports demonstrating the value and impact of resources used for regional operations, training and development, and cost-effective processes.
Ensure reporting and resource allocation practices support the company’s strategic objectives.