Property Operations Manager

GIRL SCOUTS OF MINNESOTA AND WISCON•Saint Paul, MN

4d•$55,000 - $62,000

About The Position

The Property Operations Manager supports Girl Scouts River Valleys’ Property Team, including cookie operations. This seasonal, full-time leadership role oversees cookie cupboard locations across the council area and leads seasonal employees who work with Girl Scout cookie sellers and their families. The position also provides project support during periods of increased workflow. It operates from November through the end of April. As a member of the organization’s leadership team, the Property Operations Manager translates organizational priorities into clear goals, leads within the Entrepreneurial Operating System (EOS), and models the organization’s values in day-to-day decisions. The role balances accountability, empathy, urgency, sustainability, and staff development.

Requirements

Associate’s degree in business or marketing, plus at least 2 years of experience in customer service, property services, camp programming, or equivalent education and experience.
Ability to work independently with minimal oversight, take initiative, adapt, stay organized, and maintain strong attention to detail in a fast-paced environment.
Proven oral and written communication skills, including communication in person and over the telephone.
Ability to handle sensitive and confidential issues and communicate effectively with diverse groups of girls, volunteers, and staff.
Excellent technical computer skills in Microsoft Office, Salesforce, and Photoshop.
Working knowledge of the Girl Scout Cookie Program.
Excellent judgment, independent decision-making skills, and resourcefulness.
Strong organizational skills and ability to manage multiple concurrent projects, meet deadlines, and deliver high-quality results.
Passion for the Girl Scouts’ mission of developing the next generation of women leaders.
Ability to travel regularly throughout the GSRV service area.

Nice To Haves

Experience in a nonprofit, youth-serving, or mission-driven organization.
Familiarity with EOS.
Community-based or cross-sector partnership experience.

Responsibilities

Oversee the annual Girl Scout Cookie business cycle by providing project management and operational planning support.
Use software tools to develop, track, and evaluate project timelines, staffing plans, and key performance indicators.
Partner with Property and Operations leadership to evaluate and recommend warehouse locations, optimize cupboard layouts, and develop operational improvements for efficiency and scalability.
Collaborate with Human Resources to develop tools and documentation supporting annual staffing strategies, budget forecasting, process improvements, and seasonal operations.
Lead the development and delivery of Cookie Cupboard operations training, ensuring materials reflect evolving needs and organizational goals.
Identify and implement training delivery methods that increase flexibility and accessibility.
Provide leadership and oversight to seasonal Cupboard Operation Specialists, Cupboard Leads, and Float Specialists, including guidance and performance feedback.
Coordinate end-of-season initiatives, including donation partnerships and product redistribution, and determine appropriate allocation and community engagement strategies.
Manage staff scheduling and volunteer coordination, balancing business needs, staff availability, and operational priorities.
Use independent judgment to resolve scheduling conflicts and maintain adequate coverage throughout the program cycle.