Property Operations Manager

AMH•Las Vegas, NV

10d•$80,155 - $100,182

About The Position

The Property Operations Manager implements field operations improvement initiatives within an assigned region, aligned with national priorities. The role oversees project management, training, implementation, and controlled execution to achieve measurable outcomes. It plans and guides regional execution of national projects using operational insights, future-state priorities, and technology to strengthen the company’s competitive position. The manager collaborates with regional and district leaders and coordinates with mid-level and executive leadership to support system selection, training, service delivery, and operational support. The position leads regional operations teams and supports reliable, efficient, cost-effective, and sustainable field maintenance practices. It coordinates resource planning, workforce development, and technology deployments, and prepares annual operating and capital expenditure reports that demonstrate how resources support regional operations, training, development, and cost-effective processes. The anticipated annual pay range is $80,155.00 to $100,182.00. Actual starting base pay depends on factors such as geographic location, education, training, skills, and relevant experience. The position is eligible for quarterly bonus payments.

Requirements

High school diploma or GED required.
At least 3 years of experience in a leadership role overseeing field operations required.
At least 3 years of experience in an operations role, such as residential property maintenance, property management, or residential construction, working with senior leadership to establish goals and demonstrate project value required.
Demonstrated experience in strategic planning, organization design, and development required.
Experience in budget planning and financial management for internal and external project resources required.
Valid driver’s license and satisfactory driving record required.
Knowledge of data management, reporting within enterprise IT databases, compliance, automated testing, and high availability.
Strong strategic workforce planning skills, aligning talent with roles and timing while supporting engagement and retention.
Deep understanding of current and emerging technologies, including REIT industry advancements and their application to digital business transformation.
Excellent verbal and written presentation and communication skills, including the ability to translate data, analytics, and complex business concepts for executive audiences.
Exceptional leadership capabilities focused on developing and communicating cost-effective, scalable operational processes at a national level.
Strong results orientation and ability to drive operational performance toward defined business goals and objectives.
Ability to build trust and credibility with business leaders while demonstrating the value of process discipline and employee empowerment.
Adaptability and ability to evaluate multiple scenarios and execute strategic solutions to achieve desired outcomes.

Nice To Haves

Bachelor’s degree in business management or a related field, or equivalent work experience in operations management and process improvement, preferred.
Experience effectively influencing senior-level management and key stakeholders across the organization preferred.
HVAC certification preferred.

Responsibilities

Provide leadership, training, coaching, and direction to regional operations teams supporting improvement initiatives and adherence to standards, procedures, and processes.
Partner with leadership to foster business acumen, technical capability, and core competencies that drive continuous improvement in field maintenance objectives.
Ensure field maintenance standards, processes, and procedures remain reliable, efficient, cost-effective, and sustainable.
Collaborate across departments on onboarding and development strategies for field maintenance personnel, supporting a consistent operations culture and reducing turnover and associated costs.
Ensure cost-effective delivery of resources and services that meet operational needs and respond to changing business priorities.
Establish a mission and vision for cost-effective operations and strategic allocation of people, equipment, materials, and inventory.
Use influencing and negotiation skills to build regional alignment around shared, innovative, cost-effective solutions.
Partner with leadership to provide strategic direction and oversight for the design, development, implementation, operation, and support of IT systems and programs.
Plan and guide deployment of developed applications, aligning them with operational priorities and readiness for field execution.
Monitor emerging technologies and platforms and provide guidance on enterprise solutions that support the company’s business strategy.
Develop annual operating and capital expenditure reports demonstrating the value and impact of resources used to stabilize regional operations, support training and development, and maintain cost-effective processes.
Ensure reporting and resource allocation practices support the company’s overall strategic objectives.