Property Manager Winston Place

MCCULLOUGH DEVELOPMENT INC • Manhattan, KS

2d • Onsite

About The Position

The Property Manager is responsible for the general operation and budgetary control of an assigned property group, under the direct supervision of the Property Supervisor and/or the Director of the Department. The role includes resident retention, leasing available units, maintaining positive resident relations, overseeing property appearance and general maintenance, and managing staff. The Property Manager is expected to promote professional conduct, character, and integrity among staff and to ensure residents have clean, safe, and well-maintained accommodations.

The position maintains property operations, office procedures, reporting systems, leasing and accounting records, and financial reports. It responds to resident and prospective-resident needs and emergencies; manages leasing, applications, leases, move-ins, move-outs, deposits, rent collection, and delinquent accounts; and supervises, trains, and evaluates assigned employees. The role also oversees maintenance and vendors, prepares and monitors annual property budgets, inspects properties, and follows applicable safety standards, company policies, and Fair Housing requirements.

The position is full-time, non-exempt, hourly, and based at Winston Place Group in Manhattan, Kansas. The work is primarily in a standard office setting, with frequent interruptions and distractions, extended computer-monitor use, occasional exposure to unpleasant smells or conditions, and the need to navigate properties with stairs. The role requires the ability to stand or sit for extended periods, occasionally bend, kneel, and lift or move up to 20 pounds, and operate office equipment involving repetitive hand movement.

Requirements

• Completion of high school or GED.
• At least 2 years of supervisory experience overseeing at least 2–5 employees, if applicable for the property.
• Computer experience with word processing, spreadsheets, and menu-driven integrated accounting software.
• Knowledge of accounting and financial matters, including the ability to read and understand financial statements.
• Ability to work independently, prioritize assignments, delegate projects, meet timelines, and follow through.
• Effective time-management and organizational skills, including the ability to manage multiple tasks and interruptions in a fast-paced environment.
• Ability to make cost- and time-effective decisions, exchange information, and reach decisions or solutions.
• Strong attention to detail and accuracy in reports and paperwork.
• Ability to follow Fair Housing Laws and MDI policies and procedures and adapt to industry changes.
• Pleasant, friendly, customer-service-oriented demeanor and ability to work effectively with residents, employees, and people of varied ethnic and family backgrounds.
• Ethical conduct and professionalism.
• Knowledge of MDI emergency procedures.
• Excellent oral and written communication skills.
• Ability to communicate tactfully and courteously with residents, visitors, contractors, employees, and the public.
• Ability to establish and maintain cooperative working relationships with employees.
• Ability to manage interpersonal conflicts with tact, diplomacy, and discretion and handle confidential matters judiciously.
• Logical-thinking and analytical abilities to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to exercise independent judgment and discretion.
• Reliable transportation and a valid driver’s license.
• Ability to work in an office setting, stand or sit for prolonged periods, occasionally bend and kneel, lift or move up to 20 pounds, operate office equipment involving repetitive hand movement, and navigate properties with stairs.

Nice To Haves

• Mechanical or maintenance knowledge.

Responsibilities

• Maintain property operations, office procedures, reporting systems, leasing reports, deposit reconciliations, financial reports, and month-end accounting reports.
• Respond to current residents, prospective residents, property demands, and emergency situations.
• Hire, supervise, evaluate, train, and coach assigned staff.
• Monitor local market conditions and competition; market apartments through approved advertising, generate prospective-resident traffic, and show units.
• Accept applications and fees, complete screening, and approve prospective residents as appropriate.
• Prepare, process, and sign leases and related forms; coordinate required documentation with Leasing Agent(s).
• Conduct move-ins and move-outs and administer turnover work.
• Collect security deposits and rent and pursue delinquent accounts.
• Communicate with residents and address questions and concerns about apartments, leases, receivables, and penalty fees.
• Review invoices for accuracy and code bills according to department procedures.
• Report major maintenance concerns and extraordinary expenses to the Property Supervisor or Department Director in accordance with approval limits.
• Develop an understanding of maintenance needs and property facilities; obtain vendor estimates and supervise subcontracted goods or services.
• Create annual budgets for assigned properties and monitor and control monthly income and expenses to meet approved budgets.
• Follow up on preventive, scheduled, and improvement maintenance work orders.
• Inspect properties, identify deficiencies, and take corrective action within budgetary limitations.
• Attend and participate in department meetings and company training, and communicate progress and challenges.
• Maintain reliable transportation and a valid driver’s license; comply with applicable company, local, city, state, and federal safety standards and company policies.
• Perform other tasks requested by the Property Supervisor and/or Management to support the success of the properties.

Benefits

• Health and dental insurance benefits.
• VSP Vision discount plan.
• 401(k) retirement plan participation.
• Flexible spending account participation.
• Option to participate in Aflac supplemental insurance plans, including accident, cancer, short-term disability, and life coverage.
• Nine paid holidays.
• Earned paid time off (PTO) after continuous months of service.
• Monthly cell phone reimbursement for communicating with property staff and other employees during business hours, subject to the current cell phone policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED