Property Manager - Oakwood Place Apartments

Rainey Property Management•Dallas, TX

7d•$80,000 - $80,000

About The Position

The Property Manager oversees the day-to-day operations of a multifamily property, including leasing, resident relations, marketing, maintenance, compliance, budgeting, accounts receivable and payable, and vendor relations. The role is responsible for maximizing property income, submitting reports accurately and on time, supervising the property team, maintaining program and operational records, and ensuring compliance with applicable affordable housing programs and federal, state, and local requirements. The Property Manager leads onsite staff, supports leasing and resident service, resolves resident concerns, organizes team meetings and new-employee orientation, and maintains professional relationships with residents, associates, vendors, contractors, and clients. The position also includes inspecting the property, maintaining office and model-apartment cleanliness, completing move-out inspections, making bank deposits, attending safety meetings, keeping required logs, and assisting with other management-assigned duties and projects. The role requires a hands-on, customer-focused approach, strong communication and organizational skills, attention to detail, and the ability to work with limited supervision. The Property Manager may serve on the Property Emergency Team and assist with emergencies such as hazardous weather, fires, floods, and freezes. Work is primarily indoors, with possible outdoor duties and exposure to traffic areas, uneven or slippery walkways, dust, insects, animals, weather, humidity, and the public. The work may involve prolonged sitting at a computer, stooping, kneeling, moderate stress, and light lifting and carrying.

Requirements

Knowledge of and 3 to 5 years of experience in multifamily property management.
Strong skills in OneSite, EIV, and TRACS.
Ability to read, write, and communicate effectively, both verbally and in writing.
Professional and effective interactions with residents, vendors, contractors, and clients.
Mathematical skills.
Proficiency with company property management software and Microsoft Word, Excel, and PowerPoint.
Basic knowledge of Fair Housing Laws, OSHA requirements, EEOC laws, and local, city, and state ordinances.
Ability to use OneSite fully and properly to ensure data accuracy.
Proven property management, sales, marketing, and customer service background sufficient to manage day-to-day operations.
Positive attitude and solution-based, customer-focused mindset.
High legal and ethical standards, honesty, pride in quality of work, and attention to detail.
Reliable transportation.
Professional in-person and telephone presence and etiquette.
Ability to work with little supervision and demonstrate effective time management and organizational skills.
Ability to complete tasks and projects within deadlines.
Ability to partner with a team to resolve issues and identify opportunities.
Ability to work in a team environment and maintain effective, respectful relationships with employees, suppliers, and vendors.
Ability to maintain confidentiality.
Ability to perform the described work conditions and physical activities, including prolonged sitting, stooping, kneeling, and light lifting and carrying.

Responsibilities

Manage leasing, resident relations, marketing, maintenance, compliance, budgeting, accounts receivable, accounts payable, and vendor relations.
Generate and maximize property income and use market information to make strategic decisions.
Submit all required reports accurately and on time.
Monitor, supervise, and direct the property team.
Ensure compliance with affordable housing program regulations and other applicable federal, state, and local requirements.
Maintain proper records for applicable programs and keep required logs.
Ensure the office opens on schedule and the office and model apartments are clean; perform light housekeeping as necessary.
Walk and inspect the property as required by city or affordable program requirements.
Complete move-out inspections and processing in accordance with policies and program requirements.
Make bank deposits and meet other operational requirements.
Welcome and show prospective residents the property using company leasing techniques; demonstrate leasing techniques and communicate expectations to the leasing team.
Answer incoming calls professionally and handle them appropriately.
Attend onsite safety meetings and follow policy and procedure changes.
Identify barriers to property success and communicate them to the supervisor.
Host or attend regular community team meetings to communicate goals, progress, expectations, and actions needed to achieve objectives.
Lead by example in resident communication, leasing, and telephone techniques; take a hands-on approach to necessary duties.
Address resident needs, follow through on problems to satisfactory resolution, and communicate problems to the supervisor.
Manage onsite orientation for new team members, remain aware of available training resources, and follow training requirements.
Maintain professional relationships with residents, associates, vendors, contractors, and clients.
Perform other related duties and special projects as assigned, including possible assistance at other properties or participation in company committees and activities.
Maintain confidentiality of company and client operations, activities, and business affairs.
Serve as a member of the Property Emergency Team and assist with hazardous weather, fires, floods, freezes, and similar events.