Property Manager- Market Place Apartments

Cornerstone Residential•Vancouver, WA
•$30 - $32

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role oversees leasing, renewals, collections, financial reporting, supplies, communications, team members, daily activities, and property resources to meet budgeted financial and operational goals. The Property Manager also ensures that operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. Cornerstone Residential manages more than 23,000 housing units across 229 communities in the western and mid-United States. The company focuses on resident and employee satisfaction, welcoming residential communities, strong occupancy, and income growth for property owners. This is a full-time, hourly, non-exempt position scheduled Monday through Friday, 8 a.m. to 5 p.m. Compensation is $30–$32 per hour, with eligibility for monthly commissions and quarterly bonuses.

Requirements

  • High school diploma or GED.
  • Working knowledge of OneSite or other property management software.
  • Reliable transportation, auto insurance, and a valid driver’s license.
  • Proven ability to market properties.
  • Strong communication and customer service skills.
  • HUD/LIHTC experience.

Nice To Haves

  • CAM, ARM, or CCRM certification.
  • Bilingual or multilingual skills.
  • One to two years of experience as a multifamily LIHTC property manager.

Responsibilities

  • Manage day-to-day property operations, inspect the property and vacant units, oversee daily requirements, and plan long-range capital improvements.
  • Ensure receipts are deposited and recorded daily, bookkeeping procedures are followed, and weekly and monthly property status reports are compiled.
  • Respond promptly to resident concerns and complaints; prepare move-in paperwork, keys, and remotes; and inspect make-ready apartments before move-in.
  • Maintain a clean, professional, well-staffed office and a resident renewal program, and foster community while observing the non-fraternization policy.
  • Manage repair and maintenance requests with the maintenance team, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
  • Oversee financial responsibilities, including approving and submitting invoices, maintaining transaction records, and preparing rent rolls, delinquency reports, move-in/move-out records, variance reports, and other reports.
  • Manage rent and other charge collection, ensure daily posting, meet legal notice and filing deadlines, attend court hearings as required, and enforce community policies and lease agreements.
  • Assess apartment condition at move-out and arrange for final account statements and disposition to be sent.
  • Refer liability claims, legal complaints, and other violations promptly to the Regional Manager and/or corporate office.
  • Build, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews; recommend salary increases or advancement; manage time off; and submit payroll.
  • Ensure staff receive safety orientation and annual safety training, attend monthly safety meetings, monitor safety precautions, and report workers’ compensation issues and employee incidents as required.
  • Understand the market and submarket, assist with marketing surveys and strategies, and supervise leasing staff to maximize occupancy.
  • Perform other duties as assigned or requested to support property operations.

Benefits

  • Medical, dental, and vision coverage.
  • Supplemental insurance available.
  • Employer-paid life, AD&D, LTD, and STD coverage.
  • 401(k) plan.
  • Paid vacation time.
  • Paid sick time.
  • Opportunity for career advancement and continued education.
  • Eligibility for monthly commissions and quarterly bonuses.
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