Property Manager- Market Place Apartments

Cornerstone Residential•Vancouver, WA

About The Position

The Property Manager is a business leader responsible for resident customer service and the day-to-day operations of an assigned residential property. The role oversees team members, leasing activity, renewals, collections, financial reporting, supplies, communications, maintenance coordination, and marketing to achieve budgeted financial and operational goals. The Property Manager also ensures operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position is full-time, hourly, and non-exempt, with a Monday–Friday schedule from 8 a.m. to 5 p.m. Compensation is $30–$32 per hour, with eligibility for monthly commissions and quarterly bonuses.

Requirements

High school diploma or GED.
Working knowledge of OneSite or other property management software.
Reliable transportation, current auto insurance, and a valid driver’s license.
Proven ability to market properties.
Strong communication and customer service skills.
HUD/LIHTC experience.
Minimum of one to two years of experience as a multi-family LIHTC property manager.

Nice To Haves

CAM, ARM, or CCRM certification.
Bilingual or multilingual skills.

Responsibilities

Manage day-to-day property operations, inspect the property and vacant units, oversee daily requirements, and maintain long-range capital improvement plans.
Ensure received funds are deposited and recorded daily, proper bookkeeping procedures are followed, and weekly and monthly property status reports are compiled.
Respond promptly to resident concerns and complaints; prepare move-in paperwork, keys, and remotes; maintain a professional and orderly office; and inspect make-ready apartments before move-in.
Create or maintain a resident renewal program and foster a sense of community while following the non-fraternization policy.
Coordinate property maintenance with the maintenance team, manage repair requests, evaluate work-order completion, maintain required operating permits, and monitor utility usage.
Manage financial responsibilities, including timely invoice approval and submission, accurate transaction records, and preparation of rent rolls, delinquency reports, move-in and move-out records, variance reports, and other reports.
Monitor rent and other charge collections, ensure timely posting, provide required legal notices, meet deadlines related to evictions and writs, and attend court hearings as required.
Ensure compliance with community policies and lease agreements, respond to violations, assess apartment condition at move-out, and arrange for final account statements and dispositions.
Refer liability claims, legal complaints, and other violations promptly to the Regional Manager and/or corporate office.
Create, mentor, and manage the property team; coordinate orientation and ongoing training; complete performance reviews and make recommendations concerning salary increases or advancement; manage time off; and submit payroll.
Ensure staff receive new-hire and annual safety training, coordinate with the maintenance supervisor, attend monthly safety meetings and training, and monitor safety precautions.
Follow company procedures and immediately report workers’ compensation matters and employee incidents to the carrier, management, and human resources.
Manage and monitor marketing activities, understand local market and sub-market conditions, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
Perform other duties as assigned or requested to support property operations.