About The Position

This mid-managerial position is principally responsible for the day-to-day operations and fiscal management of designated communities. The Property Manager is expected to maintain a high level of customer service and professionalism, and to stay knowledgeable about the market, including competitors’ property specials and new construction in the area that might affect property performance.

Requirements

  • Minimum three to five years of hands-on experience managing tax credit sites and processing affordable housing tenants.
  • Demonstrated career progression in affordable housing and a solid track record of successful affordable property management.
  • Strong knowledge of property maintenance, budget management, and property marketing, with the ability to maintain asset value.
  • Proficiency in OneSite Property Management software.
  • Ability to delegate, communicate effectively, motivate, and follow through.
  • Good interpersonal skills, excellent problem-resolution skills, knowledge of property management methods, and the ability to solve problems.

Nice To Haves

  • Some college education preferred.
  • COS, LIHTC, and ARM certifications strongly preferred.

Responsibilities

  • Collect rents and make daily bank deposits.
  • Prepare delinquency reports, monthly cash receipt summaries, and required accounting reports.
  • Achieve or exceed KPI goals, including occupancy, expenses, and NOI.
  • Ensure invoices are processed daily and advise the supervisor of expense overages.
  • Control petty cash funds and submit monthly recaps for reimbursement.
  • Send late notices and non-renewal notices, and file evictions in a timely manner.
  • Negotiate and order supplies and services with vendors and contractors to obtain the best possible prices while maintaining acceptable quality standards.
  • Conduct staff training, coaching, and disciplinary action as needed.
  • Complete staff performance reviews as scheduled.
  • Create an atmosphere of cooperation, enthusiasm, teamwork, and customer satisfaction.
  • Maintain the property office in an organized and professional manner.
  • Complete lease administration throughout the tenant leasing cycle, from move-in to move-out.
  • Oversee overall property operations and maintenance, including building and grounds inspections.
  • Monitor contractual and vendor relationships to ensure cost-efficient services for the property.
  • Market and advertise properties to ensure maximum occupancy levels.
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