Property Manager, Multifamily

Cushman & Wakefield•Las Vegas, NV

About The Position

Property Managers maintain multifamily communities to a market-ready standard and provide a high level of service. They motivate and lead high-performing teams to maximize property performance. The role oversees the community’s operations, staff, resident experience, leasing and marketing activity, budget, and finances, and works to meet company standards and performance goals. The position operates in a professional office environment and routinely uses standard office equipment. Regular travel is required, potentially up to 25% of the time. Physical duties may include extended periods of standing and walking, navigating stairs, ladders, or step stools, traveling outdoors between buildings in varying weather, and moving objects within the stated lifting and exertion limits.

Requirements

  • At least 3 years of property management experience.
  • At least 3 years of management experience.
  • Effective communication and customer service skills.
  • Computer literacy, including Microsoft Office Suite and internet navigation.
  • General office, bookkeeping, and sales skills.
  • Excellent oral and written communication skills.
  • Ability to manage a team.
  • Ability to travel up to 25% of the time.
  • Ability to exert up to 25 pounds occasionally and/or frequently, and up to 10 pounds of force constantly, to lift, carry, push, pull, or move objects.

Nice To Haves

  • Bachelor’s degree preferred.
  • Real estate license preferred.

Responsibilities

  • Ensure the smooth operation of the community in a fast-paced environment.
  • Oversee property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
  • Complete lease and renewal paperwork according to company standards.
  • Track and evaluate advertising and client traffic.
  • Develop, mentor, lead, and manage the on-site team, including leasing, customer service, maintenance, and management personnel.
  • Analyze competition and develop creative marketing programs to drive revenue.
  • Model and maintain Cushman & Wakefield’s mission and standards.
  • Supervise day-to-day on-site operations and ensure policies and procedures are followed.
  • Interview, hire, and coach staff as needed to maintain an effective on-site team.
  • Maintain resident files according to company standards.
  • Support a positive community environment through prompt conflict resolution and follow-up.
  • Manage the community budget and finances.
  • Work with leasing staff to meet leasing and marketing goals.
  • Assess leasing staff opportunities and set goals to improve individual performance.
  • Perform other related duties as required or assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance.
  • Supplementary benefit options, including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
  • Competitive pay.
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