Property Manager, Conventional

Coastal Ridge • Etna, OH

1d • Onsite

About The Position

The Property Manager leads the overall operations of a conventional community in Etna, Ohio, ensuring exceptional service to residents and achieving financial and operational goals. The role fosters a positive, collaborative work environment, guides the property team, and champions the company’s core principles. This is a full-time, exempt position reporting to the Regional Manager.

The Property Manager drives financial performance through revenue improvement and cost management; leads leasing, rent collection, and delinquency management; and ensures compliance with landlord/resident laws. The role recruits, trains, mentors, and holds team members accountable while delivering quality resident service and maintaining the community’s appearance. It also supports community marketing and reputation management, manages reporting, identifies risks and develops corrective actions with corporate management, and serves as the primary liaison between the property and corporate office, interacting with investors as needed.

Requirements

• High school degree or equivalent required.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• Three to seven years of progressive experience in conventional housing property management.
• Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field.
• At least one year of experience as a Property Manager.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

• Achieve monthly, quarterly, and annual property goals and maximize net operating income through revenue improvement and cost management.
• Lead and participate in leasing administration and production, marketing, and market research to maximize rental income and meet occupancy goals.
• Oversee rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
• Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
• Monitor service request completion, maintain aesthetic standards, and address resident concerns to enhance retention.
• Support social media marketing and reputation management by promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
• Ensure accurate and timely submission of regular and ad-hoc operational reports.
• Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
• Serve as the primary point of contact between the corporate office and property, and interact with investors as necessary.
• Promote adaptability, innovation, and solutions-oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the company describes its benefits as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED