Property Manager, Conventional

Coastal Ridge • Columbus, OH

1h • Onsite

About The Position

The Property Manager leads the overall operations of the community, ensuring exceptional service to residents and achievement of the property’s financial and operational goals. The role guides the property team, fosters a positive and collaborative work environment, and champions company principles to help create a thriving community. This is a full-time, exempt position reporting to the Regional Manager.

The position is based at 600 Goodale apartments in Columbus, Ohio, a luxury residential community offering studio, one-, two-, and three-bedroom apartments and penthouse suites. The Property Manager is responsible for financial performance, leasing, rent collection, team leadership, resident service, marketing and reputation management, reporting, risk communication, and coordination between the property and corporate office.

Requirements

• High school degree or equivalent required.
• Willingness to obtain licenses and/or certifications required by applicable state or local jurisdictions.
• 3–7 years of progressive experience in conventional housing property management.
• Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field.
• At least one year of experience as a Property Manager.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

• Drive the property's financial performance by meeting monthly, quarterly, and annual goals; improve revenue and manage costs to maximize net operating income.
• Lead and participate in leasing, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and achieve budgeted occupancy.
• Oversee and participate in timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
• Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
• Deliver superior resident service by monitoring completion of service requests, maintaining aesthetic standards, and addressing resident concerns to support retention.
• Support social media marketing and reputation management, promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
• Manage operational reporting requirements and ensure regular and ad-hoc reports are accurate and submitted on time.
• Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
• Act as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, innovation, and solutions-oriented thinking to meet the community's evolving needs.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the company describes its benefits as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED