Assistant Manager - Conventional Property

Haverkamp Properties, Inc.•North Liberty, IA
•$20 - $21

About The Position

Haverkamp Properties is a family-owned real estate company whose purpose is to create communities where people love to live. The Assistant Manager supports property operations by leading and holding the team accountable, assisting with leasing and renewals, supporting office administration, managing resident move-in and move-out experiences, and providing five-star customer service. The role focuses on lead generation, lead conversion, and customer fulfillment. Success includes helping the team maintain occupancy above 95%, achieving a renewal retention rate above 50%, and using revenue management effectively to secure positive lease trade-outs on new and renewal leases. The company operates using EOS and describes leadership expectations including clear direction, appropriate delegation, effective communication and meetings, and regular one-on-one conversations.

Responsibilities

  • Lead, manage, and hold the team accountable.
  • Support leasing vacant units and renewing units, including marketing, communicating with current and prospective residents, organizing promotional or community events, and creating social media postings.
  • Assist with office administration and integrate major operating functions, including letters and notices, delinquent accounts, and legal filings.
  • Own all aspects of residents’ move-in and move-out experiences.
  • Provide five-star customer service.
  • Help the team achieve and maintain occupancy greater than 95%.
  • Obtain a renewal retention rate greater than 50%.
  • Use revenue management effectively to obtain positive lease trade-outs on new and renewal leases.
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