Assistant Manager - Conventional Property

Haverkamp Properties • North Liberty, IA

3d

About The Position

Haverkamp Properties is a family-owned real estate company guided by its purpose to “Create Communities Where People Love to Live” and its core values of Service, Hard Work, Accountability, Results-Driven performance, and Integrity. The Assistant Manager supports property operations by leading and holding the team accountable, assisting with leasing and office administration, overseeing residents’ move-in and move-out experiences, and providing 5-star customer service.

The role emphasizes clear processes and performance in lead generation, lead conversion, and customer fulfillment. Success includes helping the team maintain occupancy above 95%, achieving a renewal retention rate above 50%, and using revenue management effectively to obtain positive lease trade-outs on new and renewal leases. The company operates using EOS and describes leaders as providing clear direction, tools, appropriate delegation, communication, effective meetings, regular one-on-ones, and recognition of performance.

Requirements

• Value clear processes.
• Demonstrate the company’s core values of Service, Hard Work, Accountability, Results-Driven performance, and Integrity.

Responsibilities

• Lead, manage, and hold the team accountable.
• Support leasing vacant units and renewing units, including marketing, communicating with current and prospective residents, organizing promotional or community events, and posting on social media.
• Assist with office administration and integrate operating functions such as letters and notices, delinquent accounts, and legal filings.
• Own residents’ move-in and move-out experiences.
• Provide 5-star customer service.
• Help the team achieve and maintain occupancy above 95%.
• Obtain a renewal retention rate above 50%.
• Use revenue management effectively to obtain positive lease trade-outs on new and renewal leases.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed