Property Manager, Conventional

Coastal Ridge•Akron, OH

About The Position

The Property Manager leads the overall operations of a conventional residential community in Akron, Ohio, ensuring excellent service to residents and achieving the property's financial and operational goals. The role fosters a positive, collaborative team environment and champions the company's core principles. This is a full-time, exempt position reporting to the Regional Manager. The Property Manager oversees financial performance, leasing, rent collection, team development, resident services, marketing and reputation management, operational reporting, and communication between the property and corporate office. The role also identifies operational and financial risks, works with corporate management on corrective action plans, and interacts with investors as needed.

Requirements

High school degree or equivalent.
Willingness to obtain licenses and/or certifications required by state or local jurisdictions.
Three to seven years of progressive experience in conventional housing property management.
Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor's degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Achieve monthly, quarterly, and annual property goals and maximize net operating income through revenue improvement and cost management.
Lead and participate in leasing administration and marketing, maintain competitive market knowledge, maximize rental income, and meet budgeted occupancy levels.
Oversee rent collection, manage delinquency, comply with landlord and resident laws, and execute necessary legal actions.
Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
Monitor service request completion, maintain property aesthetic standards, and proactively address resident concerns to improve retention.
Support social media marketing and reputation management, including promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
Ensure regular and ad-hoc operational reports are accurate and submitted on time.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
Serve as the primary point of contact between the corporate office and property, and interact with investors as necessary.
Promote and model adaptability, innovation, and solutions-oriented thinking.
Perform other responsibilities as assigned.