Full Time Property Manager - Storage Property

Absolute Storage Management•Memphis, TN

About The Position

The Property Manager helps customers rent storage units in person, by phone, and through advertising and marketing opportunities. The role supports sales by offering rentals, insurance, and moving supplies, identifies customers’ storage needs, guides new customers through the rental process, and resolves issues professionally and positively. The Property Manager maintains the cleanliness and organization of the office, restrooms, grounds, and vacant units; keeps organized records; performs minor maintenance; and conducts regular property inspections. The role also researches local competitors and reports information such as rates and specials to supervisors and other departments, monitors rates and revenue-related factors, and performs additional marketing functions as needed. Daily administrative duties include handling cash, balancing receipts, pursuing collections, posting payments, processing bank deposits, and completing auctions in accordance with policy and applicable laws. At participating locations, the Property Manager may also help tenants complete, process, and return rentals through U-Haul, Penske, or company-owned truck rental services. The company describes its culture as familial and peer-to-peer, with a friendly, respectful environment that supports work-life balance, team empowerment, mentorship, professional growth, and recognition. Property hours are Monday through Friday, 9:00 a.m. to 5:30 p.m., and Saturday, 9:00 a.m. to 3:00 p.m.

Requirements

High school diploma or GED.
A background and MVR screening will be conducted at the time of hire.
For positions involving driving, a valid driver’s license and reliable transportation are required.

Nice To Haves

Experience in a sales or retail environment is preferred.
Experience in a fast-paced, customer service-related environment is preferred.
At least one year of property management experience is preferred.

Responsibilities

Assist customers with renting units in person, by phone, and through advertising or marketing opportunities.
Enhance sales through rentals, insurance, and moving supplies.
Identify customers’ storage needs, offer solutions, and guide new customers through rental processes.
Resolve customer issues professionally and positively.
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units.
Keep well-organized records, perform minor maintenance tasks, and conduct regular property inspections.
Research local competitors in person and online, and report gathered information, including rates and specials, to supervisors and other departments.
Perform additional marketing functions as needed.
Monitor rates, specials, and revenue-related factors.
Handle cash, balance receipts, pursue collections, post payments, process daily bank deposits, and complete auctions according to policy and laws.
At participating locations, assist tenants with completing, processing, and returning rentals through U-Haul, Penske, or company-owned rental truck services.