Self-Storage Property Manager
About The Position
The Self-Storage Property Manager keeps daily property operations running smoothly while providing welcoming, professional customer service. The role involves collecting payments, maintaining records, answering calls, giving property tours, helping customers choose storage solutions, and resolving concerns. The manager works independently, takes ownership of responsibilities, and supports general property operations as needed. The position also includes daily property walks and upkeep to keep the facility clean, safe, and well-maintained. Light maintenance tasks include sweeping, mopping, changing light bulbs, cleaning units, opening and closing storage unit doors, and general property upkeep. Work takes place both in an indoor office and outdoors in varying weather conditions. The position pays $18.00–$20.00 per hour and is scheduled for 40 hours per week.
Requirements
- Positive, professional, customer-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work independently and stay organized.
- Basic computer and administrative skills.
- Ability to lift up to 50 pounds and work indoors and outdoors as needed.
- Must pass a background check prior to hire.
- Must be legally authorized to work in the United States.
- Reliable transportation required.
Nice To Haves
- Customer service, sales, retail, hospitality, or property management experience.
Responsibilities
- Take ownership of assigned work and help keep day-to-day operations running smoothly.
- Collect payments accurately and maintain records in accordance with company policies.
- Handle responsibilities independently and follow through without constant reminders.
- Support overall property operations and assist where needed.
- Answer incoming calls professionally and help customers feel welcomed and informed.
- Provide property tours and assist customers in finding the right storage solution.
- Resolve customer concerns with professionalism, patience, and common sense.
- Communicate clearly with customers, coworkers, and management.
- Walk the property daily to ensure the facility remains clean, safe, and well-maintained.
- Perform light maintenance, including sweeping, mopping, changing light bulbs, and cleaning units.
- Open and close storage unit doors and assist with general property upkeep.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
