Roving Assistant Self-Storage Property Manager
About The Position
At Spartan Investment Group, the mission is to improve lives through its values by finding value-add and opportunistic investments, providing solid returns to investors, creating growth opportunities for partners, and building lasting wealth for those with whom the company does business. The company focuses on self-storage (FreeUp Storage) and RV park projects, while also investing in opportunities across other asset classes. The Roving Assistant Self-Storage Property Manager supports operational excellence and property performance at the Phenix City, Alabama location. The role involves helping customers identify their storage needs and offering cost-effective solutions, resolving questions and issues, and communicating company information and policies. Managers also inspect and prepare units for lease, perform light maintenance, and maintain property grounds and buildings, with a focus on cleanliness, safety, and visual appearance.
Requirements
- Valid driver's license.
- High school diploma.
- Availability to work Saturdays; the role has Sundays and one weekday off.
- Excellent written and verbal communication skills.
- Ability to research and understand state lien laws and stay current with local and state requirements.
- General understanding of property maintenance and ability to identify maintenance needs.
- Ability to embrace new technology and adapt to changes in the business and industry.
Responsibilities
- Work toward a 60% lead and reservation-to-move-in conversion ratio.
- Achieve and maintain unit occupancy of 92% or higher and grow revenue month over month.
- Maintain monthly delinquency at 4% or less.
- Conduct grassroots marketing locally and attend community events.
- Perform day-to-day light facility maintenance and repairs, including routine inspections that adhere to audit standards.
- Provide an excellent, customer-centric experience and help customers identify their storage needs.
- Promote and increase awareness of the FreeUp Storage brand.
- Maintain accurate digital records.
- Inspect, clean out, and prepare units for lease.
- Maintain the property grounds and buildings, including cleanliness, safety, and visual appearance.
- Resolve customer issues, answer questions, and provide information about the company and its policies.
Benefits
- Quarterly bonus opportunities.
- Employee discounts.
- Comprehensive benefits including a 401(k) with company matching.
- Company-paid health, vision, dental, short-term disability, and life insurance.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
