Roving Property Manager

Beacon Communities • Philadelphia, PA

11d • $82,000 - $90,000

About The Position

The Roving Property Manager works independently to cover property management responsibilities during acquisitions, Property Manager vacations or transitions, and open positions. The role is accountable for the financial performance, physical condition, and marketability of assigned properties and manages all phases of operations while assigned to a community. The position supports Beacon communities in Philadelphia and Harrisburg, Pennsylvania, and Baltimore, Maryland, and may involve travel for several weeks at a time, including outside regular business hours. Hotel accommodations are provided where necessary.

The Roving Property Manager oversees site management, leasing, financial reporting and budgets, resident relations, maintenance, safety, compliance, marketing, and community programming. The role supervises assigned direct reports, supports their development, and collaborates regularly with property teams and regional leadership. The position reports to the Senior Vice President of Property Management, Regional Vice President, or Regional Property Manager.

Requirements

• Bachelor’s degree in a related field or equivalent knowledge or experience.
• Five years of related work experience.
• Familiarity with property management, budgeting, housing agency regulations, and the Low-Income Housing Tax Credit Program.
• Knowledge of Microsoft Word, Excel, and Yardi.
• Excellent verbal and written communication skills; self-motivation, flexibility, creativity, and attention to detail.
• Strong organizational and leadership skills and ability to contribute as a critical member of a team committed to building strong communities.
• Commitment to developing assigned staff through training, constructive performance reviews, and mentoring.
• Ability to handle emergency situations and pressure arising from complexity and time sensitivity.
• Ability to work as an active team member.
• Ability to preserve and respect resident and applicant confidentiality.
• Demonstrated core competencies: teamwork, integrity and ethics, dependability, customer focus, and adaptability and flexibility.
• Management competencies: decision-making and judgment, communication, budgets and cost control, managing for results, and people development.

Nice To Haves

• CPM certification.
• COS certification.
• C3P certification.
• LIHTC certification.

Responsibilities

• Travel to Beacon communities within defined regions to provide coverage, potentially for several weeks at a time and outside regular business hours.
• Build positive, collaborative relationships with residents, prospects, employees, local communities, and associated agencies.
• Enforce and follow company policies, procedures, rules, and regulations.
• Meet weekly with each assigned property's team and weekly or more often as needed with the assigned Regional Vice President.
• Identify direct-report or special-assignment training needs; assess new hires through a 30-, 60-, and 90-day program; monitor performance and recommend follow-up training.
• Develop, monitor, and oversee site-management programs, policies, plans, contracts, and agreements for assigned properties.
• Oversee all aspects of the property management office and administer rental programs, waiting lists, renting, and leasing procedures for market-rate and affordable properties.
• Administer or supervise rent collection, income recertifications, deposits, and agency billing reviews.
• Prepare management, marketing, delinquency, occupancy, excess rent, bad debt write-off, security deposit reconciliation, and expense reports.
• Prepare annual operating budgets and 10-year capital needs plans; review monthly financials, enter variance comments, and report variances to the Financial Manager, Accounting, and Regional Vice President.
• Monitor energy and utility consumption; prepare reserve-for-replacement withdrawal packages and monitor receipt and deposits.
• Negotiate and coordinate contracts for services and supplies and interact with housing agency personnel.
• Ensure compliance with agency regulations and documentation deadlines; respond to information requests from home office personnel and service centers; ensure affirmative action compliance and reporting; administer the ADA/Section 504 reasonable accommodation policy.
• Interact with residents, hold resident meetings, and handle resident complaints.
• Supervise and coordinate marketing, resident services, recreational activities, and programs; perform leasing functions when needed.
• Oversee security procedures when applicable, property and unit inspections, maintenance and landscaping, turnovers, major replacements, and exterminating.
• Monitor site safety, accident and insurance reporting, emergency and media training, service orders, purchasing procedures, and inventory.
• Follow through with the Housing Stabilization Plan.
• Engage residents through community programming and events to promote satisfaction and minimize turnover.
• Provide patient, professional, cooperative, high-quality customer service and protect resident and applicant confidentiality.

Benefits

• Medical, dental, and vision coverage for employees regularly scheduled to work at least 24 hours per week.
• HSA and FSA options.
• 13 paid holidays per year.
• Paid time off including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early-close Fridays.
• 401(k) program with company match.
• Company-paid life insurance, with voluntary life, critical illness, hospital care, and accidental injury coverage options.
• Employee Assistance Program.
• Childcare and eldercare support.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager