Property Manager, Conventional

Coastal Ridge•Columbus, OH

7d•Onsite

About The Position

The Property Manager leads the overall operations of a conventional residential community in Columbus, Ohio, ensuring excellent service to residents and achievement of financial and operational goals. The position fosters a positive, collaborative work environment, guides the property team, and models the company’s core principles. It is a full-time, exempt position reporting to the Regional Manager. The Property Manager is responsible for the property’s financial performance, leasing, rent collection, team development, resident service, reporting, and communication with corporate management and investors. The role also identifies operational and financial risks, develops corrective action plans with relevant partners, and promotes adaptability and innovation. Other responsibilities may be assigned.

Requirements

High school degree or equivalent required.
Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
Three to seven years of progressive experience in conventional housing property management.
Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor’s degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Drive property financial performance by achieving monthly, quarterly, and annual goals, improving revenue, and managing costs.
Lead and participate in leasing production, including administration and marketing, and maintain competitive market knowledge to maximize rental income and meet occupancy goals.
Oversee and participate in timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
Monitor service request completion, maintain property aesthetics, and proactively address resident concerns to support retention.
Ensure operational reports are accurate and submitted on time, including regular and ad-hoc reports.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
Serve as the primary contact between the corporate office and property, and interact with investors as necessary.
Promote and model adaptability, innovation, and solutions-oriented thinking.
Perform other responsibilities as assigned.