Property Manager, Conventional

Coastal Ridge•Columbus, OH

7d•Onsite

About The Position

The Property Manager leads the overall operations of a conventional property in Columbus, Ohio, ensuring exceptional service to residents and achievement of financial and operational goals. The role fosters a positive, collaborative work environment, guides the team, and champions the company’s core principles. This is a full-time, exempt position reporting to the Regional Manager. The Property Manager drives the property’s financial performance, oversees leasing and rent collection, leads and develops team members, and ensures resident service and operational reporting standards are met. The role also identifies and communicates operational and financial risks, collaborates on corrective action plans, serves as the primary liaison between the corporate office and property, and interacts with investors as needed. Other responsibilities may be assigned. Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer. The company describes itself as supported by over 900 real estate professionals and guided by relationships, honesty, integrity, and trust. Associates are eligible to participate in benefit programs intended to fit their needs and lifestyle; specific benefits are not listed.

Requirements

High school degree or equivalent required.
Willingness to obtain all licenses and certifications required by applicable state or local jurisdictions.
Three to seven years of progressive experience in conventional housing property management.
Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor’s degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Drive financial performance by achieving monthly, quarterly, and annual goals, maximizing net operating income through revenue improvement strategies and cost management.
Lead and participate in leasing production, including administration, marketing, and maintaining knowledge of competitive market conditions to maximize rental income and meet occupancy goals.
Oversee timely rent collection, manage delinquency rates, and comply with landlord/resident laws, including taking necessary legal actions.
Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
Monitor service request completion, maintain property aesthetic standards, and proactively address resident concerns to enhance retention.
Ensure accurate and timely submission of regular and ad-hoc operational reports.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
Serve as the primary point of contact between the corporate office and the property, and interact with investors as necessary.
Promote and model adaptability, innovation, and solutions-oriented thinking.
Perform other responsibilities as assigned.