Property Manager, Conventional

Coastal Ridge•Jefferson Township, OH

8d•Onsite

About The Position

The Property Manager leads the overall operations of a conventional residential community in the Blacklick, Ohio area. The role is responsible for exceptional resident service and achieving the property’s financial and operational goals, while fostering a positive, collaborative work environment and guiding the property team. This is a full-time, exempt position reporting to the Regional Manager. The Property Manager drives financial performance, oversees leasing and rent collection, develops and holds the team accountable, and ensures timely operational reporting and compliance with landlord/resident laws. The role also serves as the primary liaison between the property and corporate office, communicates risks, and collaborates on corrective action plans.

Requirements

High school degree or equivalent.
Have or be willing to obtain all licenses and certifications required by state and local jurisdictions.
Three to seven years of progressive experience in conventional housing property management.
Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor’s degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Achieve monthly, quarterly, and annual property goals and maximize net operating income through revenue improvement and cost management.
Lead and participate in leasing production, including administration and marketing, and maintain competitive market knowledge to maximize rental income and meet occupancy targets.
Oversee timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
Train, mentor, guide, and hold team members accountable while fostering a positive and engaging work environment.
Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
Deliver superior resident service by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to support retention.
Ensure accurate and timely submission of regular and ad-hoc operational reports.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans.
Serve as the primary point of contact between the corporate office and property, and interact with investors as necessary.
Promote adaptability, innovation, and solutions-oriented thinking to meet the community’s evolving needs.
Perform other responsibilities as assigned.