Property Manager, Conventional

Coastal Ridge•Liberty Center, OH
•Onsite

About The Position

The Property Manager leads the overall operations of a conventional housing community, ensuring exceptional service to residents and achievement of the property’s financial and operational goals. The role fosters a positive, collaborative work environment, guides the team, and champions company principles. This is a full-time, exempt position reporting to the Regional Manager, based at a conventional property in the Liberty Center, Ohio (Cincinnati) area.

Requirements

  • High school degree or equivalent required.
  • Willingness to obtain licenses and/or certifications required by state or local jurisdictions.
  • Strong leadership, communication, and problem-solving skills, with a passion for driving team success.
  • Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.

Nice To Haves

  • Bachelor’s degree in Property Management, Business, or a related field.
  • Three to seven years of progressive experience in conventional housing property management, with at least one year as a Property Manager preferred.
  • Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

  • Drive the property’s financial performance by meeting monthly, quarterly, and annual goals, increasing net operating income through revenue improvement and cost management.
  • Lead and participate in leasing production, including administration, marketing, and maintaining knowledge of the competitive market to maximize rental income and achieve budgeted occupancy.
  • Oversee and participate in timely rent collection, manage delinquency, comply with landlord-resident laws, and execute necessary legal actions.
  • Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
  • Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
  • Deliver superior resident service by monitoring service request completion, maintaining aesthetic standards, and addressing resident concerns to support retention.
  • Manage operational reporting and ensure regular and ad-hoc reports are accurate and submitted on time.
  • Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans.
  • Serve as the primary point of contact between the corporate office and property, and interact with investors as needed.
  • Promote and model adaptability, innovation, and solutions-oriented thinking to meet the community’s changing needs.
  • Perform other responsibilities as assigned.

Benefits

  • Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; competitive and comprehensive benefits are offered.
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