Property Manager Bilingual (Spanish/English)

Metro West Housing Solutions•Denver, CO

About The Position

Metro West Housing Solutions is recruiting a bilingual Property Manager to oversee the day-to-day operation of assigned apartment buildings in accordance with management plans and regulatory and investor requirements. The role is responsible for quality resident service and efficient physical, economic, and social operation of the properties. It provides direct supervision of Assistant Property Managers, maintenance staff, housekeepers, and groundskeepers, including monitoring performance, providing training and feedback, and verifying time and attendance. Bilingual English and Spanish skills are required. The Property Manager oversees leasing, certifications, recertifications, compliance documentation, property finances and budgets, tenant concerns, building inspections, and capital improvement projects. The position also supports community development, affordable housing advocacy, and sustainability initiatives, including implementation of LEED green building operations and maintenance policies. Regular and consistent attendance is required.

Requirements

High school diploma or equivalent.
At least one year of experience in housing or property management.
Computer experience, including Microsoft Word and Excel and property management software.
Valid driver’s license and good driving record.
Bilingual Spanish and English language skills.
Ability to create and maintain strong, professional relationships with tenants and colleagues.
Reliable team player with a passion for quality and customer service, a positive attitude, and a desire to learn and grow.

Nice To Haves

College coursework or training in property or real estate management; a bachelor’s degree is preferred.
Prior property management supervisory experience.
Experience managing Tax Credit properties.
Experience with Yardi property management software.

Responsibilities

Oversee and direct the day-to-day operation of assigned properties.
Participate in the orientation and supervision of assigned staff.
Ensure staff provide high standards of customer care and support superior resident satisfaction.
Directly supervise Assistant Property Managers, maintenance staff, housekeepers, and groundskeepers; monitor performance, provide training and feedback, and verify time and attendance.
Develop and implement marketing and advertising plans to maintain optimum occupancy.
Ensure leasing, certifications, recertifications, and file audits meet program requirements.
Maintain compliance documentation according to applicable funding requirements and obtain compliance approval for new move-ins and recertifications.
Manage property financial activities, code invoices for central-office entry into the accounts payable system, assist with annual operating budgets, monitor budgets, analyze variances, and implement corrective actions.
Enforce leases, occupancy policies, and company policies and procedures.
Resolve tenant concerns and complaints in accordance with the agency’s customer-service standards.
Conduct physical inspections to verify work quality and ensure properties are maintained according to program requirements and applicable laws.
Work with the Portfolio Supervisor to initiate and oversee capital improvement projects supporting the long-term viability of developments.
Follow and enforce fair housing requirements and local landlord and tenant laws and regulations.
Attend training for continued professional growth.
Encourage community development and refer residents to, and collaborate with, Resident Services Coordinators.
Participate in affordable housing advocacy.
Ensure implementation of LEED green building operations and maintenance policies and assist with sustainability-oriented activities and education.
Maintain regular and consistent attendance.