Property Manager Bilingual (Spanish/English)

Metro West Housing Solutions•Denver, PA
•$33 - $40

About The Position

Metro West Housing Solutions is recruiting a bilingual Property Manager to oversee the day-to-day operation of assigned apartment buildings in accordance with the management plan and all regulatory and investor requirements. The role is responsible for quality resident service and the efficient physical, economic, and social operation of the buildings. It provides direct supervision to Assistant Property Managers, Maintenance staff, Housekeepers, and Groundskeepers, including monitoring performance, providing training and feedback, and verifying time and attendance. Bilingual English and Spanish language skills are required. The Property Manager works under the guidance and direction of the Portfolio Supervisor. The position supports affordable housing operations, resident satisfaction, regulatory compliance, financial management, staff supervision, building upkeep, community development, and implementation of LEED green building operations and maintenance policies. Regular and consistent attendance is required.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in housing or property management.
  • Computer experience, including MS Word and Excel, and property management software.
  • Valid driver’s license and good driving record.
  • Bilingual Spanish and English language skills.
  • Ability to create and maintain strong, professional relationships with tenants and colleagues.
  • Reliable team player with a passion for quality and customer service.
  • Positive attitude and desire to learn and grow.

Nice To Haves

  • College coursework or training in property or real estate management; a bachelor’s degree is preferred.
  • Experience with Yardi property management software.
  • Prior property management supervisory experience.
  • Experience managing Tax Credit properties.

Responsibilities

  • Oversee and direct the day-to-day operation of assigned properties.
  • Participate in the orientation and supervision of assigned staff and ensure staff provide high standards of customer care.
  • Directly supervise Assistant Property Managers, Maintenance staff, Housekeepers, and Groundskeepers.
  • Develop and implement marketing and advertising plans to maintain optimum occupancy levels.
  • Ensure leasing, certifications, recertifications, and file audits comply with program requirements.
  • Maintain compliance documentation according to applicable funding requirements and obtain compliance approval for new move-ins and recertifications.
  • Manage property financial activities, code invoices, and submit them to the central office for entry into the accounts payable system.
  • Assist the Portfolio Supervisor with preparing annual operating budgets; monitor budgets, analyze variances, and implement corrective actions.
  • Enforce leases, occupancy policies, and company policies and procedures.
  • Resolve tenant concerns and complaints in accordance with the organization’s customer-service standards.
  • Conduct physical inspections to verify work quality and ensure properties meet program requirements and applicable federal, state, and local laws.
  • Work with the Portfolio Supervisor to initiate and oversee capital improvement projects supporting the long-term viability of developments.
  • Follow and enforce fair housing requirements and local landlord and tenant laws and regulations.
  • Attend training for continued professional growth.
  • Encourage community development and make referrals to and collaborate with Resident Services Coordinators.
  • Participate in affordable housing advocacy.
  • Ensure implementation of LEED green building operations and maintenance policies and assist with sustainability-oriented activities and education.
  • Maintain regular and consistent attendance.
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