Property Manager - Affordable

LLOYD COMPANIES INC•Rapid City, SD

2d•Onsite

About The Position

The Affordable Property Manager is responsible for keeping the property running smoothly, maintaining its appearance, supporting residents, and helping prospective residents find housing. The role is highly relationship-driven and requires initiative, sound judgment, excellent communication, flexibility, and a genuine interest in helping people, including those who have faced significant challenges. The manager oversees leasing and marketing, affordable-housing eligibility and compliance, resident records, rent follow-up, move-ins and move-outs, inspections, vendors, invoices, maintenance coordination, inventory, and property contracts. The position may also supervise assistant managers, maintenance staff, and caretakers. The manager is expected to take ownership of the property, respond promptly, treat people fairly, solve problems, and contribute to a supportive and enjoyable team environment.

Requirements

Love helping people and build strong relationships.
Communicate proactively, especially during conflict, and follow through consistently.
Be punctual and respond rapidly to phone calls and emails, typically within an hour.
Enjoy sales and meeting new people.
Have strong attention to detail and take ownership of the property.
Plan for the future, embrace change, and remain flexible.
Be comfortable with technology and able to navigate a computer.
Be creative, ethical, and skilled at solving problems.
Have a safety-first mindset.
A bachelor’s degree in a related field is helpful; alternatively, 1–2 years of equivalent property management experience is sufficient.

Nice To Haves

A great sense of humor.
A bachelor’s degree in a related field.

Responsibilities

Arrive on time and respond promptly to missed calls and emails.
Walk the property regularly to ensure it is clean and presentable.
Schedule tours and promote leasing to prospective residents.
Apply affordable-housing program guidelines to qualify prospective residents.
Update property social media and plan resident events, open houses, and other marketing activities.
Organize work using a calendar and plan ahead.
Maintain accurate records and files compliant with HUD and Section 8 requirements.
Review outstanding rent and contact residents who are behind, offering solutions before initiating evictions.
Remain available to current and prospective residents and address their concerns.
Schedule move-ins and inspect apartments to ensure they are clean and ready.
Complete annual resident recertifications.
Prepare for South Dakota Housing Development Authority inspections and promptly address findings.
Order needed inventory after comparing prices.
Conduct move-out inspections and charge residents for damages when appropriate.
Schedule vendors promptly so vacant apartments can be marketed and re-leased quickly.
Submit vendor invoices for payment.
Communicate with maintenance staff to ensure requests are completed quickly and vacant apartments are made ready for move-in.
Collect and compare bids for special projects to balance quality and price.
Ensure necessary vendor contracts, such as snow removal and lawn care, are in place and maintain regular vendor communication.
Check marketing websites to ensure property pricing is accurate.
Stay current on company policies and procedures through training emails and other communications.
Treat everyone equally and fairly, and remain open-minded and flexible as needs arise.
May supervise assistant managers, maintenance staff, and caretakers, including participating in hiring, training, work assignment, performance appraisal, discipline, and problem resolution.
Follow organizational policies and applicable laws in carrying out supervisory responsibilities.