Property Manager, Conventional

Coastal Ridge•West Lafayette, IN

3h•$71,000 - $77,000•Onsite

About The Position

The Property Manager leads the overall operations of a conventional housing community in the West Lafayette, Indiana area, delivering exceptional service to residents and achieving the property’s financial and operational goals. The role fosters a positive, collaborative work environment, guides the property team, and models the company’s core principles. This is a full-time, exempt position reporting to the Regional Manager. The Property Manager is responsible for the property’s financial performance, leasing, rent collection, legal compliance, team development, resident service, marketing and reputation management, operational reporting, and communication with corporate management and investors. The role identifies operational and financial risks, collaborates on corrective action plans, and promotes adaptability and solutions-oriented thinking.

Requirements

High school degree or equivalent.
Willingness to obtain licenses and/or certifications required by state or local jurisdictions.
Three to seven years of progressive experience in conventional housing property management.
Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor’s degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Achieve monthly, quarterly, and annual property goals; maximize net operating income through revenue improvement strategies and cost management.
Lead and participate in leasing administration and marketing, maintain competitive market knowledge, maximize rental income, and achieve budgeted occupancy levels.
Oversee timely rent collection, manage delinquency rates, comply with landlord/resident laws, and execute necessary legal actions.
Train, mentor, and hold team members accountable while fostering a positive and engaging work environment.
Recruit, hire, and develop team members; address performance concerns and maintain alignment with company policies and goals.
Monitor service request completion, maintain property aesthetic standards, address resident concerns, and enhance resident retention.
Support social media marketing and reputation management, promoting community events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
Ensure regular and ad-hoc operational reports are accurate and submitted on time.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
Serve as the primary contact between the corporate office and the property, and interact with investors as necessary.
Promote and model adaptability, innovation, and solutions-oriented thinking.
Perform other responsibilities as assigned.