Property Manager - Conventional Multi-Family

PeakMade Real Estate•Altamonte Springs, FL

3d•Onsite

About The Position

The Property Manager is responsible for the overall operation and profitability of a conventional multifamily asset. As the onsite leader and decision maker, this role leads, motivates, and mentors high-performing teams to provide residents with a world-class living experience while maximizing property income, occupancy, and net operating income (NOI). The position calls for a financially savvy leader with strong multifamily industry knowledge and the ability to implement creative leasing strategies. The Property Manager manages onsite personnel, including recruitment, training, coaching, development, performance evaluations, corrective actions, and termination documentation. The role oversees strategic leasing and marketing, maintains knowledge of the property and competitors, and directs efforts to meet rental-income and occupancy goals. Financial responsibilities include improving revenue and controlling costs, reviewing trends, preparing annual budgets and forecasts, providing operational and financial information to the Regional Manager, and overseeing rent collection and reconciliation. The Property Manager also manages resident retention and service-request follow-up, monitors maintenance responsiveness, completes required reports, conducts monthly and move-related apartment inspections, and communicates incidents and potential liabilities. Regular onsite presence is essential, and the role requires full-time work in the office.

Requirements

High school diploma or equivalent.
At least four years of experience in multifamily property management.
Demonstrated ability across property management, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to analyze monthly financial statements and develop yearly operating budgets and forecasts.
Excellent verbal and written communication skills.
Working knowledge of property management software.
Regular onsite presence and full-time work in the office are required.

Nice To Haves

College degree preferred.
Entrata property management software experience is highly preferred.

Responsibilities

Manage, recruit, train, coach, and develop high-quality onsite staff.
Complete and document employee evaluations, corrective actions, and termination paperwork.
Maintain knowledge of the property, competitors, market conditions, and trends; ensure leasing staff develops similar knowledge.
Show, lease, and move in prospective residents.
Direct sales and marketing plans to maximize rental income and achieve budgeted occupancy.
Improve net operating income through cost-control and revenue-improvement programs; identify trends and recommend strategies and adjustments.
Develop yearly operating budgets and forecasts, and provide operational and financial data to the Regional Manager in a timely manner.
Respond to and remain receptive to owners’ needs, goals, and objectives.
Monitor timely rent collection and reconciliation and ensure landlord/resident statutes are followed.
Manage resident retention and service-request follow-up programs.
Monitor service-request turnaround and maintenance staff responsiveness.
Complete required reports under company policies and procedures, as well as additional reports requested by the owner or supervisors.
Conduct apartment inspections monthly and before move-in and at move-out.
Manage property risk by communicating incidents and potential liabilities.

Benefits

Up to 12 weeks of paid parental leave and one year of diapers.
15 days of PTO and two additional Wellbeing Days.
Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
401(k) match.
Employee Resource Groups.
Housing discount that varies by property.
Mentorship program.
Annual Leadership Conference.
Annual opportunity for a Diamond Club Trip.
Leadership training and growth opportunities.
10 Year Peakiversary Trip.
Additional rewards and recognition.