Property Manager II

National Church Residences•Atlanta, GA

About The Position

The Property Manager II is responsible for operational and financial oversight of assigned affordable housing properties, managing up to 150 units across as many as four communities. Under the general supervision of the Regional Portfolio Leader, the role ensures each property meets organizational goals and complies with applicable policies, regulations, and accreditation requirements. The position supervises assigned site staff, which may include a Maintenance Technician, Service Coordinator, and Housekeeper, and may oversee two or more full-time-equivalent employees. The role leads daily community operations, manages employees and vendors, oversees resident services, and takes responsibility for budgets, financial analysis, and timely weekly, monthly, and quarterly reporting. The Property Manager II ensures compliance with HUD, LIHTC, state landlord-tenant laws, Fair Housing requirements, and other housing program rules. The position also oversees marketing, leasing, occupancy, resident retention, waiting lists, tenant files, maintenance matters, and required inspections and reviews. The position requires 1–2 years of property management experience, preferably in affordable or HUD housing. A high school diploma or equivalent is required, along with the ability to travel 25–50% on a flexible schedule. A valid driver’s license and compliance with the organization’s motor vehicle policy are required. The position involves occasional supervision and may include exposure to noise, odors, illness, infection, and physical contact with disruptive residents.

Requirements

High school diploma or equivalent.
1–2 years of property management experience.
Strong communication, comprehension, interpersonal, organizational, and time-management skills.
Ability to speak, read, write, and understand English and make oneself understood.
Working knowledge of computers or tablets and basic professional software, including Microsoft Office and Windows, with the ability to learn new software systems quickly.
Self-directed, able to manage concurrent tasks and assignments, and able to lead and motivate others.
Strong emotional intelligence.
Ability and means to travel 25–50% on a flexible schedule as needed.
Valid driver’s license and ability to meet National Church Residences’ motor vehicle policy; proof of liability and property damage insurance for the vehicle used is required.
Knowledge of and adherence to Fair Housing laws.
Ability to work in conditions that may involve noise, odors, illness, infection, and physical contact with disruptive residents.

Nice To Haves

Experience in affordable or HUD housing.
Experience managing direct reports.
Industry designations such as COS, TCS, ARM, or SCHM.
Completion of all NCRU courses.

Responsibilities

Lead day-to-day operations of assigned communities in accordance with company standards and budgets.
Supervise employees, including participation in hiring and firing decisions, and support staff development, engagement, satisfaction, and accountability.
Manage vendor relationships and resident services to support effective property operations.
Prepare and manage annual operating budgets; analyze financial statements and keep operations within budget.
Prepare and submit timely weekly, monthly, and quarterly financial reports.
Ensure compliance with HUD, LIHTC, state landlord-tenant laws, Fair Housing requirements, and applicable housing program rules.
Oversee operational and financial management of up to 150 units across up to four communities and ensure program requirements are met.
Prepare capital improvement budgets and amendments, extensions, and schedules for Section 8 rental assistance contracts and property management agreements.
Collaborate with HUD, state agencies, owners, and regulatory bodies on operational matters and approvals.
Implement resident retention programs and ensure occupancy requirements, lease agreements, and house rules are communicated and followed.
Oversee marketing and leasing to maintain or exceed occupancy goals.
Monitor Yardi scores, data management, and staff training to maintain accuracy and compliance.
Manage waiting lists and tenant file organization, and lead the property toward favorable MOR scores and REAC inspections.
Address significant maintenance concerns and oversee services and their financial operations at designated communities.
Communicate respectfully and professionally with residents, families, staff, owners, regulatory bodies, and other stakeholders.
Report resident or family complaints and allegations of abuse, misappropriation, or other compliance and safety concerns to appropriate supervisors.
Complete annual education requirements and follow organizational policies, procedures, and Code of Conduct.
Perform other duties as assigned.