Property Manager II

National Church Residences•Atlanta, GA

About The Position

The Property Manager II is responsible for the operational and financial oversight of assigned affordable housing properties, under the general supervision of the Regional Portfolio Leader and in accordance with organizational policies and applicable regulations. The role manages up to 150 units across as many as four communities, including properties participating in HUD, LIHTC, COMBO, Housing Choice, and RAD programs. The position supervises assigned site staff, which may include maintenance technicians, service coordinators, and housekeepers, and may oversee two or more full-time employees. The position leads daily community operations, manages budgets and financial reporting, ensures regulatory and Fair Housing compliance, and oversees resident services, leasing, marketing, vendors, and maintenance concerns. The Property Manager II also supports resident retention and employee development, maintains accurate housing and tenant records, and works with HUD, state agencies, owners, and other regulatory bodies. The role requires travel of 25–50% on a flexible schedule as needed. A valid driver’s license, an acceptable motor vehicle record under company policy, and proof of vehicle liability and property damage insurance are required. The position calls for strong communication, organization, computer skills, leadership, and interpersonal abilities. Work may involve exposure to noise, odors, illness, infection, and physical contact with disruptive residents. Physical activity includes frequent standing and walking, occasional stooping, driving, and lifting or carrying items, most commonly up to 50 pounds. Other duties may be assigned, and responsibilities may change.

Requirements

High school diploma or equivalent.
1–2 years of property management experience.
Ability to travel 25–50% on a flexible schedule as needed.
Valid driver’s license and ability to meet the organization’s motor vehicle policy.
Proof of liability and property damage insurance for the vehicle used.
Excellent communication, comprehension, and interpersonal skills.
Ability to speak, read, write, and understand English and make oneself understood.
Working knowledge of computers or tablets and basic professional software, including Microsoft Office and Windows, with the ability to learn new software systems quickly.
Strong organizational skills and ability to manage concurrent tasks and assignments.
Ability to work independently and successfully lead others.
Strong motivational skills and high emotional intelligence.
Knowledge of and adherence to Fair Housing laws.
Ability to meet the described physical demands, including frequent standing and walking and lifting or carrying items.

Nice To Haves

Property management experience in affordable or HUD housing.
Experience managing direct reports.
Industry designations such as COS, TCS, ARM, or SCHM.
Completion of all NCRU courses.

Responsibilities

Lead and oversee day-to-day operations of assigned communities in accordance with company standards and budgets.
Supervise assigned employees, including participation in hiring and firing decisions, and promote staff development, engagement, satisfaction, and accountability.
Manage vendors and resident services to support effective property operations.
Prepare and manage annual operating budgets, analyze financial statements, and keep operations within budgetary guidelines.
Prepare and submit weekly, monthly, and quarterly financial reports on time.
Ensure compliance with HUD, LIHTC, state landlord-tenant laws, Fair Housing requirements, and other applicable regulations.
Manage communication with regulatory bodies and property owners regarding management and operational issues.
Oversee operational and financial management of up to 150 units across as many as four communities, ensuring program requirements are met.
Prepare capital improvement budgets and amendments, extensions, and schedules for Section 8 rental assistance contracts and property management agreements.
Work with HUD, state agencies, and owners to review matters and obtain necessary approvals.
Implement and oversee resident retention programs and communicate occupancy requirements, lease agreements, and house rules.
Oversee marketing and leasing to maintain or exceed occupancy goals.
Monitor Yardi scores and data management, and train staff to maintain accuracy and compliance.
Manage waiting lists and tenant files, and lead properties toward favorable MOR scores and REAC inspections.
Maintain property standards through vendor relationships and address significant maintenance concerns promptly.
Comply with organizational policies, annual education requirements, the Code of Conduct, safe work practices, and applicable laws and regulations.
Report resident or family complaints and allegations of abuse, misappropriation, or other compliance concerns to appropriate supervisors.
Perform other duties as assigned.