Property Representative

FBL Financial Group, Inc.

About The Position

Farm Bureau Financial Services is hiring a Property Claims Representative at the appropriate level based on experience. The role investigates, evaluates, negotiates, and settles assigned claims involving property-related insurance coverage. The representative investigates the cause of loss, interprets insurance policies, determines whether losses are covered, values losses, and assists in setting reasonable reserves. The position requires maintaining professional, productive, and service-oriented relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others. The work is based in the Kearney, Nebraska area and includes property inspections in varied weather conditions, climbing ladders, some overnight travel, and attending required training schools. Farm Bureau Financial Services describes its culture as centered on integrity, teamwork, passion, service, leadership, and accountability, with a long-standing commitment to protecting client/members and supporting employees. Applicants must be currently authorized to work in the United States on a full-time basis; visa or work-authorization sponsorship is not available.

Requirements

  • College education or equivalent is required.
  • High attention to detail, strong organizational skills, and a good work ethic.
  • Strong verbal and written communication skills.
  • Exceptional customer service skills.
  • Ability to work under all kinds of weather conditions and appraise the physical aspects of properties and buildings, including climbing ladders.
  • Valid driver’s license and satisfactory Motor Vehicle Records.
  • Must be currently authorized to work in the United States on a full-time basis; the employer cannot sponsor or take over sponsorship of employment visas or work authorization.

Nice To Haves

  • Claims experience is a plus.
  • Insurance knowledge is strongly preferred.
  • Basic building material knowledge is strongly preferred.

Responsibilities

  • Investigate, evaluate, negotiate, and settle assigned property insurance claims.
  • Investigate the cause of loss, interpret policies, and determine whether losses are covered.
  • Determine the value of losses and assist in setting reasonable reserves.
  • Maintain professional, productive, and service-oriented relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others.
  • Appraise the physical aspects of properties and buildings, including climbing ladders and working in varied weather conditions.
  • Attend training schools as required.
  • Travel as needed, including some overnight stays.

Benefits

  • Career development and educational opportunities.
  • 401(k) with employer match.
  • Low-cost health, dental, and vision benefits.
  • Life and disability insurance options.
  • Paid time off, including holidays and volunteer time.
  • Company car and cell phone.
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