Property Representative

FBL Financial Group, Inc.

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About The Position

The Property Claims Representative investigates, evaluates, negotiates, and settles assigned claims involving property insurance coverage. The role investigates the cause of loss, interprets policies, determines whether losses are covered, values losses, and assists with setting reasonable reserves. The representative maintains professional, productive, and service-oriented relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others. The position serves the Norfolk or O’Neill, Nebraska area and may require travel with overnight stays. The role is filled at the appropriate level based on experience.

Requirements

• College education or equivalent required; claims experience is a plus.
• Strongly preferred: insurance knowledge and basic building-material knowledge.
• High attention to detail, strong organizational skills, and a good work ethic.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
• Ability to work in all kinds of weather and appraise the physical aspects of properties and buildings, including climbing ladders.
• Valid driver’s license and satisfactory Motor Vehicle Records.
• Must be currently authorized to work in the United States on a full-time basis; employment visa or work authorization sponsorship is not available.

Nice To Haves

• Claims experience.
• Insurance knowledge.
• Basic building-material knowledge.

Responsibilities

• Investigate, evaluate, negotiate, and settle assigned property insurance claims.
• Investigate causes of loss and interpret insurance policies to determine coverage.
• Determine the value of losses and assist in setting reasonable reserves.
• Maintain professional, productive, and service-oriented relationships with internal and external contacts.
• Appraise physical aspects of properties and buildings, including climbing ladders.
• Travel as needed, including overnight stays, and attend required training schools.

Benefits

• Enhanced 401(k) with a match.
• Low-cost health benefits.
• Dental benefits.
• Vision benefits.
• Life insurance options.
• Disability insurance options.
• Paid time off, including holidays and volunteer time.
• Company car.
• Cell phone.
• Career development and educational opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree