Property Claims Representative

FBL Financial Group, Inc.

2d•$67,500 - $95,000

About The Position

The Property Claims Representative investigates, evaluates, negotiates, and settles claims involving farm, home, and commercial property insurance. The role involves investigating the cause of a loss, interpreting the policy, determining whether the loss is covered, and estimating the value of the loss. The representative maintains a service-oriented attitude and professional, productive relationships with clients and others. The role requires assessing the physical aspects of properties and buildings in varied weather conditions, including climbing ladders. Daily travel is required, with some overnight travel, and attendance at training schools as required. The position will be filled at the appropriate level based on experience.

Requirements

College degree or equivalent.
High attention to detail, strong organizational skills, and a good work ethic.
Strong verbal and written communication skills.
Exceptional customer service skills.
Strong computer skills and the ability to quickly learn multiple systems.
Ability to work in all kinds of weather conditions and appraise the physical aspects of properties and buildings, including climbing ladders.
Valid driver’s license and satisfactory Motor Vehicle Records.
Ability to travel daily.

Nice To Haves

Claims experience.
Knowledge of insurance and basic building materials.
Farm background.

Responsibilities

Investigate, evaluate, negotiate, and settle claims involving farm, home, and commercial property insurance.
Investigate the cause of property losses.
Interpret insurance policies and determine whether losses are covered.
Estimate the value of losses.
Maintain a service-oriented attitude and professional, productive relationships.
Appraise the physical aspects of properties and buildings, including climbing ladders and working in varied weather conditions.
Travel daily and occasionally stay overnight.
Attend training schools as required.