Claims Representative, Auto | Property Damage

Sedgwick•Telecommuter TX, IL

3d•$50,000 - $55,000

About The Position

The Claims Representative analyzes and processes low- to mid-level auto and transportation claims. The role processes auto property damage and lower-level injury claims, assesses damage, makes payments, and ensures claim files are documented and coded correctly according to the policy. The representative develops and maintains action plans to meet state-required contract deadlines and move claims toward prompt, appropriate resolution. The position also involves identifying subrogation opportunities, securing and disposing of salvage, communicating claim actions with insureds, clients, and agents or brokers as appropriate, maintaining professional client relations, and performing coverage, liability, and damage analysis. The role supports organizational quality programs and may include other duties as assigned. The position requires computer keyboarding, hearing, vision, and talking, as well as clear and conceptual thinking, sound judgment and discretion, and the ability to meet deadlines. Reasonable accommodations will be considered when applicable and appropriate. For the jurisdiction covered by the posting, the starting pay range is $50,000–$55,000. Sedgwick offers a comprehensive benefits package.

Requirements

Secure and maintain state adjusting licenses as required for the position.
Familiarity with personal and commercial lines policies and endorsements.
Ability to review and assess property damage estimates, total loss evaluations, and related expenses to negotiate first- and third-party claims effectively.
Excellent oral and written communication skills, including presentation skills.
Computer proficiency, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Good interpersonal skills.
Ability to work in a team environment.
Ability to meet or exceed service expectations.
Ability to meet deadlines; clear and conceptual thinking, sound judgment, and discretion.

Nice To Haves

Bachelor's degree from an accredited college or university.
Knowledge of total loss processing, state salvage forms, and title requirements.

Responsibilities

Process auto property damage and lower-level injury claims; assess damage, make payments, and ensure claim files are properly documented and coded according to the policy.
Develop and maintain action plans to meet state-required contract deadlines and move files toward prompt and appropriate resolution.
Identify and pursue subrogation opportunities; secure and dispose of salvage.
Communicate claim actions and processing with insureds, clients, and agents or brokers when appropriate.
Maintain professional client relations.
Perform coverage, liability, and damage analysis on claims assignments.
Support the organization's quality programs.
Perform other duties as assigned.