Auto Property Damage Claims Specialist

FCIC • Bedford Park, IL

2d

About The Position

First Chicago Insurance Company is hiring an Auto Property Damage Claims Specialist for its Bedford Park, Illinois, or Oak Brook, Illinois, offices. The role investigates, evaluates, and resolves first- and third-party auto property damage claims. The specialist determines coverage, liability, and damages; documents claim activity; and works toward prompt, courteous, and economical resolutions. Hybrid consideration requires at least five years of auto liability and property damage claims experience. The company describes the role as suited to experienced claims professionals and offers opportunities for career growth.

Requirements

• At least two years of previous auto liability and property damage claims experience.
• For hybrid consideration, at least five years of experience in auto liability and property damage claims.
• Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
• General working knowledge of insurance policies, file procedures, and state rules and regulations.
• Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster.
• Previous experience investigating claims, determining coverage, and promptly evaluating first- and third-party auto property damage claims.

Nice To Haves

• Non-standard auto claims experience.
• College degree.
• Prior auto claims experience.
• Ability to use an online claims system.
• Bilingual skills.

Responsibilities

• Review assigned claim files and determine an appropriate course of action using technical knowledge and experience to support final disposition.
• Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and applicable damages.
• Honor, decline, or negotiate first- and third-party liability claims after investigating coverage and analyzing damages and liability.
• Work with internal and external customers to develop evidence and establish facts on assigned claims.
• Organize, plan, and prioritize work to manage current assignments and reach prompt claim conclusions.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Notify the Underwriting Department of adverse information found during an investigation.
• Work professionally with vendors while managing expenses and upholding the company's service reputation.
• Provide customer service to internal and external customers.
• Handle other duties as assigned.

Benefits

• Competitive salaries.
• First-year hiring bonus for direct applicants.
• Medical, dental, and vision reimbursement.
• Short-term and long-term disability insurance.
• Life insurance.
• Flexible spending account.
• Telemedicine benefit.
• 401(k) with a generous company match.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Wellness program.
• Company-sponsored events.
• Training and development commitment.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed