Auto Property Damage Claims Specialist

FCIC • Oak Brook, IL

2d

About The Position

First Chicago Insurance Company is hiring an Auto Property Damage Claims Specialist for its Bedford Park or Oak Brook, Illinois offices. The role investigates and determines coverage for first- and third-party auto property damage claims, promptly evaluates claims, and works toward courteous and economical resolutions. The specialist reviews assigned files and determines an appropriate course of action, documents claim activity, analyzes coverage, liability, and damages, and negotiates or resolves claims. The posting describes a competitive compensation range of $41,600 to $75,000 per year; actual compensation depends on experience, skills, education, certifications, geographic location, and work arrangement. A first-year hiring bonus is offered to direct applicants.

Requirements

• At least 2 years of previous auto liability and property damage claims experience.
• For consideration for a hybrid arrangement, at least 5 years of auto liability and property damage claims experience.
• Excellent analytical, organizational, interpersonal, and verbal, written, and phone communication skills.
• General working knowledge of insurance policies, file procedures, and state rules and regulations.
• Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.
• Previous experience investigating claims, determining coverage, and evaluating first- and third-party auto property damage claims.

Nice To Haves

• Non-standard auto claims experience.
• College degree.
• Prior auto claims experience.
• Ability to use an online claims system.
• Bilingual ability.

Responsibilities

• Review assigned files and determine the appropriate course of action, using technical knowledge and experience to support final claim disposition.
• Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
• Honor, decline, or negotiate first- and third-party claims after investigating and analyzing coverage, policy terms, damages, and liability.
• Work with internal and external customers to develop evidence and establish facts on assigned claims.
• Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
• Prepare and present claim evaluations to the appropriate settlement authority.
• Notify the Underwriting Department of adverse information discovered during investigations.
• Conduct business with vendors professionally, manage expenses reasonably, and uphold the company’s service reputation.
• Provide customer service to internal and external customers.
• Handle other duties as assigned.

Benefits

• Competitive salaries.
• First-year hiring bonus for direct applicants.
• Training and development.
• Medical, dental, and vision reimbursement.
• Short-term and long-term disability insurance.
• Life insurance.
• Flexible spending account.
• Telemedicine benefit.
• 401(k) with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Wellness program.
• Company-sponsored events.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed