Auto Property Damage Claims Specialist

First Chicago Insurance Company (FCIC)•Oak Brook, IL

4d•$50,000 - $75,000

About The Position

First Chicago Insurance Company is hiring an experienced auto claims professional to investigate, evaluate, and resolve first- and third-party auto property damage claims. The role requires determining coverage, analyzing damages and liability, documenting claim activity, and pursuing prompt, courteous, and economical claim resolutions. Positions are available in the Bedford Park and Oak Brook, Illinois offices. Hybrid consideration requires a minimum of five years of auto liability and property damage claims experience. The company describes itself as a hard-working environment and offers competitive compensation, a first-year hiring bonus for direct applicants, benefits, and opportunities for career growth. The estimated compensation range is $41,600 to $75,000 per year; actual compensation depends on experience, skills, education, certifications, geographic location, and work arrangement.

Requirements

At least two years of prior auto liability and property damage claims experience.
Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
General working knowledge of insurance policies, file procedures, and state rules and regulations.
Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

Non-standard auto claims experience is a plus but is not required.
A college degree is preferred.
Prior auto claims experience is preferred.
Ability to use an online claims system is preferred.
Being bilingual is a plus.
At least five years of auto liability and property damage claims experience for hybrid consideration.

Responsibilities

Review assigned files and determine an appropriate course of action using technical knowledge and experience to support final loss disposition.
Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
Honor, decline, or negotiate first- and third-party liability claims after investigating coverage and policy terms and analyzing damages and liability.
Work with internal and external customers to develop evidence and establish facts on assigned claims.
Organize, plan, and prioritize work to manage current assignments and conclude claims promptly.
Prepare and present claim evaluations for the appropriate settlement authority.
Notify the Underwriting Department of adverse information discovered during an investigation.
Apply knowledge of unfair claim practices in states where the company does business.
Work professionally with vendors while controlling expenses and maintaining the company’s reputation for quality service.
Provide customer service to internal and external customers.
Handle other duties as assigned.