Auto Property Damage Claims Specialist

First Chicago Insurance Company (FCIC) • Chicago, IL

4d • $50,000 - $75,000

About The Position

First Chicago Insurance Company is hiring an experienced Auto Property Damage Claims Specialist for its Bedford Park, IL or Oak Brook, IL offices. The role investigates and evaluates first- and third-party auto property damage claims, determines coverage, and works toward prompt, courteous, and economical claim resolution. Candidates with substantial auto claims experience, particularly in nonstandard auto, may be considered for hybrid work if they have at least five years of auto liability and property damage claims experience.

The specialist reviews assigned files and recommends a course of action, documents investigations and claim activity, evaluates coverage, damages, and liability, and negotiates or declines claims as appropriate. The role also involves coordinating with internal and external customers and vendors, preparing evaluations for settlement authority, and providing customer service. Compensation is estimated at $41,600 to $75,000 per year and depends on experience, skills, education, certifications, and geographic location.

Requirements

• At least two years of previous auto liability and property damage claims experience.
• Excellent analytical, organizational, interpersonal, and verbal, written, and telephone communication skills.
• General working knowledge of policies, file procedures, and state rules and regulations.
• Ability to pass written examinations required by state statutes to become a licensed Claims Adjuster.

Nice To Haves

• Nonstandard auto claims experience.
• College degree.
• Prior auto claims experience.
• Ability to use an online claims system.
• Bilingual ability.
• At least five years of auto liability and property damage claims experience for hybrid consideration.

Responsibilities

• Review each assigned file and determine an appropriate course of action using technical knowledge and experience to support final disposition of the loss.
• Conduct thorough investigations and maintain accurate, relevant documentation of claim activity, including coverage, liability, status, and damages.
• Honor, decline, or negotiate first- and third-party liability claims after investigating coverage and analyzing damages and liability.
• Work with internal and external customers to develop evidence and establish facts on assigned claims.
• Organize, plan, and prioritize work to manage assignments and conclude claims promptly.
• Prepare and present claim evaluations for the appropriate settlement authority.
• Notify the Underwriting Department of adverse information discovered during investigations.
• Apply knowledge of unfair claim practices in states where the company does business.
• Conduct business with vendors professionally while managing expenses and upholding the company's service reputation.
• Provide customer service to internal and external customers.
• Handle other duties as assigned.

Benefits

• First-year hiring bonus for direct applicants.
• Competitive salaries.
• Training and development.
• Medical, dental, and vision reimbursement.
• Short-term and long-term disability.
• Life insurance.
• Flexible spending account.
• Telemedicine benefit.
• 401(k) with company match.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Wellness program.
• Company-sponsored events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed