Claims Representative, Auto | Property Damage

Sedgwick•Telecommuter WI, NV

4d•$50,000 - $55,000

About The Position

The Claims Representative analyzes and processes low- to mid-level auto and transportation claims. The role handles auto property damage and lower-level injury claims, assesses damage, issues payments, and ensures claim files are documented and coded according to policy. The representative develops action plans to meet state-required deadlines and move claims toward prompt, appropriate resolution; pursues subrogation opportunities; and secures and disposes of salvage. The role also communicates claim actions with insureds, clients, and agents or brokers as appropriate, maintains professional client relations, performs coverage, liability, and damage analysis, and supports the organization's quality programs. Other duties may be assigned. A bachelor's degree is preferred. The colleague must secure and maintain state adjusting licenses as required for the position. The role calls for familiarity with personal and commercial lines policies and endorsements, communication and analytical skills, organizational and interpersonal skills, PC literacy, teamwork, and the ability to meet or exceed service expectations. The work environment involves computer keyboarding, hearing, vision, and talking. Mental demands include clear and conceptual thinking, sound judgment and discretion, and meeting deadlines. Reasonable accommodations will be considered when applicable and appropriate. For the jurisdiction identified in the posting, the starting pay range is $50,000–$55,000. Sedgwick offers a comprehensive benefits package.

Requirements

Secure and maintain state adjusting licenses as required for the position.
Familiarity with personal and commercial lines policies and endorsements.
Ability to review and assess property damage estimates, total loss evaluations, and related expenses to negotiate first- and third-party claims effectively.
Excellent oral and written communication, including presentation skills.
PC literacy, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Good interpersonal skills.
Ability to work in a team environment.
Ability to meet or exceed service expectations.
Ability to meet deadlines, think clearly and conceptually, and exercise sound judgment and discretion.

Nice To Haves

Bachelor's degree from an accredited college or university.
Knowledge of total loss processing, state salvage forms, and title requirements.

Responsibilities

Process auto property damage and lower-level injury claims; assess damage, make payments, and ensure claim files are properly documented and correctly coded based on the policy.
Develop and maintain action plans to meet state-required contract deadlines and move files toward prompt and appropriate resolution.
Identify and pursue subrogation opportunities; secure and dispose of salvage.
Communicate claim actions and processing with insureds, clients, and agents or brokers when appropriate.
Maintain professional client relations.
Perform coverage, liability, and damage analysis on claims assignments.
Support the organization's quality programs.
Perform other duties as assigned.