Claims Representative, Auto | Property Damage

Sedgwick•Washington, NV

1d•$50,000 - $55,000

About The Position

The Claims Representative analyzes and processes auto and general liability property damage claims. The role assesses damage, makes payments, documents and codes claim files according to policy, and develops action plans to meet state-required contractual deadlines and achieve timely, appropriate resolutions. The representative also analyzes coverage, liability, and damages; pursues subrogation opportunities; and secures and disposes of salvage. The role communicates claim activity with insureds, clients, and agents or brokers as appropriate, maintains professional client relationships, supports quality programs, travels as required, and performs other assigned duties. A bachelor's degree from an accredited college or university is preferred. The representative must secure and maintain state adjusting licenses as required. The role requires familiarity with personal and commercial lines policies and endorsements, strong communication and organizational abilities, analytical judgment, interpersonal skills, teamwork, computer literacy, and the ability to meet service expectations and deadlines. Work includes computer keyboarding and requires hearing, vision, and talking, as well as clear and conceptual thinking, judgment, and discretion. Reasonable accommodations will be considered when applicable and appropriate. The stated starting-pay range for the jurisdiction covered by the posting is $50,000 to $55,000. Sedgwick offers a benefits package that includes medical, dental, and vision coverage; a 401(k) with matching; paid time off; disability and life insurance; an employee assistance program; flexible spending or health savings accounts; and other voluntary benefits.

Requirements

Secure and maintain state adjusting licenses as required for the position.
Familiarity with personal and commercial lines policies and endorsements.
Ability to review and assess property damage estimates, total loss evaluations, and related expenses to negotiate first- and third-party claims effectively.
Excellent oral and written communication, including presentation skills.
Computer literacy, including Microsoft Office products.
Analytical and interpretive skills.
Strong organizational skills.
Good interpersonal skills.
Ability to work in a team environment.
Ability to meet or exceed service expectations.
Ability to meet deadlines and exercise clear thinking, judgment, and discretion.

Nice To Haves

Bachelor's degree from an accredited college or university.
Knowledge of total loss processing, state salvage forms, and title requirements.

Responsibilities

Process auto and general liability property damage claims, assess damage, make payments, and ensure claim files are properly documented and coded according to policy.
Develop and maintain action plans to meet state-required contractual deadlines and move files toward prompt, appropriate resolution.
Identify and pursue subrogation opportunities; secure and dispose of salvage.
Communicate claim activity and processing with insureds, clients, and agents or brokers when appropriate.
Maintain professional client relationships.
Perform coverage, liability, and damage analysis on claims assignments.
Support the organization's quality programs.
Travel as required.
Perform other duties as assigned.